- Phone: 780.737.4323
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based on 1417 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nurse Next Door was extremely helpful with their transportation services and support via phone for scheduling and dealing with schedule changes. I would highly recommend this service to anyone requiring assistance.
Very pleasant and understanding
Very kind, polite and they seem too
take pride in their work.
Has been very consistent since the beginning in providing great service, both the care provider and the office. Easy to facilitate schedule changes.
anna is a great help
Peta through nurse next door has been absolutely amazing her all around knowledge of the job and comforting demeanor has made my recovery that much better!
Expert, knowledgeable, caring, people! From first contact with care designer Shanise Squires to plan and set up services, to delivery of these services by nurse Anka Jost, my expectations were exceeded. I felt well and cared for and cared about at a vulnerable time in my life, and I am so very, very appreciative and grateful!
To much to write
Joan was absolutely wonderful with my dad. If i need help again i would not hesitate to call
My Mom said that the assistance that was provided was excellent. Thank you for your assistance with her.
Laurel Bentley
Good customer service
The Nurse is amazing that is looking after my mom but I had a hard time getting someone to come at all. You need to make sure you have the staff to cover what you are offering.
Thanks
I just feel it is a very important service you provide, and the workers I've had have always been good, most recently Agnes :) thank you
I think it’s a very good agency. The only thing is the administrative errors in booking caregivers at wrong times and assessment for good matches. All else is fine.
These services such a great help to my mom and my family.
Professional and friendly individualized care. I can’t imagine doing without Nurse Next Door!
All the caregivers assigned were very professional and courteous. At times the patient can exhibit rude behaviour but our observation of the interaction witnessed no departure from the professional training your organization asserts.
Caregivers Makayla &Freda are fantastic at caring for our mom
Really great nurses who know what they are doing.
Only because of the price, considering my situation I don't have many other options if want to stay in my home. I have no issue with the service.
Great care by Makayla & Freda to our mom ❤️
Unfortunately, mistakes made on coping submitted sheduals, and misplaced sheduals.
Other than that would give 10.
Still would recommend NND.
No Saturday workers since Christmas
the staff are very kind and willing to help you any way they can .
Excellent service and very helpful and friendly.
I like the personal telephone follow-ups to see how things are going etc. I like the e-mailed monthly schedule. Most of all , the consistent care and reliability of our care giver Ray.
Rapid set up and reliable attendance
Regardless of how good you think you have recovered the day after surgery, having someone come in, check on you, and change my bandages was the smartest desision i made.
I thought I would feel worse, but dealt with the recovery better then some. Regardless having a nurse validate progress and be in the house should the unthinkable happen was reassuring for me.
Everyone from office and staff were a pleasure to deal with.
First name removed K
Terrible customer service.
He was very polite very kind and helpful I really appreciate for his service.
We love Aster and the companies attention to detail!