Nurse Next Door Edmonton SW
10942-124 Street NW
Edmonton
AB T5M 0H5
Canada

Average rating: 8.6 out of 10 based on 1282 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 27, 2021 — Rated 10 out of 10 by S.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very good customer services.

Report a concern   February 26, 2021 — Rated 6 out of 10 by J.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The staff we had in to look my Dad were fabulous. However there was a 11:00 pm to 7:00 am shift that was a no-show and there wasn't as much as an apology. We heard from some of the others that she wasn't really reliable. My Dad passed away on Feb 18, the nurse that was in that morning was so good, however we thought it was terrible that my brother got a call to say the rest of his care was being cancelled 7 minutes after he passed, he rushed right over and hadn't got upstairs yet - totally unreasonable. Maybe its protocol, but its not right. I am personally in the service business and I know that bad news travels 10 times faster than good news, and this ranks as bad news in our mind. Its too bad, the staff we had in were so warm and caring
Report a concern   February 25, 2021 — Rated 9 out of 10 by N.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

This is the second time i have used Nurse Next Door and i have had excellent service from them both times and highly recommend them.

Report a concern   February 25, 2021 — Rated 0 out of 10 by C.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

When care comes down to a money grab it is extremely disappointing. I love our caregiver but how can I possibly recommend an agency that has cancelled our service because of money...it’s horrible and it has absolutely devastated my son.

Report a concern   February 25, 2021 — Rated 10 out of 10 by G.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very compassionate and accommodating care providers. Office staff are very friendly and quick to respond to requests.
Report a concern   February 25, 2021 — Rated 10 out of 10 by B.A. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

the people you assigned to take care of me are very professional
Report a concern   February 25, 2021 — Rated 10 out of 10 by C.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The service was excellent.

Report a concern   February 25, 2021 — Rated 10 out of 10 by M.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Thank You again for taking care of me during and after my surgery.
The nurses went out of their way to make sure i was comfortable while recuperating

Thank You
First name removed
Report a concern   February 20, 2021 — Rated 10 out of 10 by F.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very pleasant gentle and helpful caregiver (Jenine ) willing to do the utmost for the client.Kind and empathetic Makes great lunches. A pleasure to have in our home.Keeps active throughout her visit. Does things without our asking.
Report a concern   February 20, 2021 — Rated 10 out of 10 by J.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Personal contact with the client, keeping you up to date. Maintaining their finger on the caregiver management.
Report a concern   February 19, 2021 — Rated 10 out of 10 by B.N. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The lady helping me out is really understanding and nice
Report a concern   February 19, 2021 — Rated 9 out of 10 by R.A.E.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great staff
Report a concern   February 18, 2021 — Rated 10 out of 10 by K.N.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Maryann is very friendly and helpful

Report a concern   February 18, 2021 — Rated 5 out of 10 by R.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Cost is high relative to Alberta Health level of support.
Report a concern   February 11, 2021 — Rated 10 out of 10 by H.A.R.O. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Aster Alunday is the best.
Report a concern   February 10, 2021 — Rated 8 out of 10 by G.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

I had some really good experiences but also had some really bad experiences so 8 seems fair.

Report a concern   February 10, 2021 — Rated 10 out of 10 by C.H. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Great service and concern

Report a concern   February 3, 2021 — Rated 10 out of 10 by R.W. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The Nurse next door was extremely pleasant and helpful. She prepared two delicious meals and provided excellent company. I look forward to her visit next week

Report a concern   February 3, 2021 — Rated 10 out of 10 by F.T. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Kind communication and personal that you have
Knowledgeable, kind and very helpful
My only concern is that $65/hr because of Covid is not fair
Very poor excuse!!?
Report a concern   February 3, 2021 — Rated 10 out of 10 by D.P. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Service is very good as well as caregivers.
Report a concern   February 3, 2021 — Rated 10 out of 10 by I.S. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

My mother has been absolutely impressed by the care she has received from her assigned nurse Selena. They hit it off right away and my mother is so happy and looks forward to the days Selena is scheduled to come by. Your service has provided wonderful care for her and relief for us, her daughters, during this time as we cannot visit our mother until the quarantine restrictions are lifted at her care home. Selena bathes our mom and takes care of any other small needs she has that we would normally do for her. So many thanks to all of you. We just cannot say enough.

Report a concern   January 28, 2021 — Rated 10 out of 10 by H.M. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very good communication.
Report a concern   January 27, 2021 — Rated 10 out of 10 by L.G. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Amber was amazing! Arranged everything to help keep my father out of nursing home during COVID. I’m in USA unable to travel to Canada. My parents were very comfortable with the caregivers. An excellent service!
Report a concern   January 22, 2021 — Rated 10 out of 10 by S.R. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Very impressed with the staff and their caring nature.

Report a concern   January 21, 2021 — Rated 10 out of 10 by G.D. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Christina was professional, friendly and took extra care with mom.

Report a concern   January 19, 2021 — Rated 10 out of 10 by S.K. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

The LPN (Khushwant - spelling?) who was with my father in-law was so nice and caring. She really wanted to help make him comfortable.
Report a concern   January 14, 2021 — Rated 10 out of 10 by L.F. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Chelsea has been helping me with general cleaning and simple tasks around the house, and Christine has been helping me with foot care issues. I'm feeling quite cared for, and more in control of my home.

Report a concern   January 14, 2021 — Rated 7 out of 10 by A.C. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Have had some issues but getting back to the high service
Report a concern   January 4, 2021 — Rated 10 out of 10 by H.B. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Your care workers are very helpful, caring and kind. Anytime we have called or needed your help all have been efficient.
Report a concern   December 30, 2020 — Rated 8 out of 10 by A.O. Nurse Next Door Edmonton SW
What was the biggest reason for giving us this score?

Service is great but is expensive

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