based on 1240 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone is very friendly and helpful.
Friendly staff, great place to leave your pup for a day and know that they being care for.
Doggy play time and fun activities
The parking is horrendous there. I drove around 6 or 7 times til I found a parking space to pick Bailey up. This takes away from me wanting to return.
My dogs love it and the employees are wonderful!
Staff is so wonderful and friendly, my dog always has an amazing time, great customer service for the dog parents!
The only thing is when I walked in there was a really strong unpleasant odor. I have been to another dogtopia, where I think they mask the smell with cleaning products. I also noticed the front space is not as clean or welcoming as others. The other dogtopia has sitting chairs, coffee station and jars for dog treats. I thought that was a very nice touch!
Overall, I still appreciate that the staff is very friendly and the parking lot has plenty of space!
The team is wonderful! Hannah is very helpful with any inquiries and everyone adores our pup!
The environment is clean. The employees are very friendly and love the dogs. I like being able to see my dog on the webcam. Great other amenities - bath, treats, etc...
I like that you are open 7 days/week. I like that you allow us to bring lunch for the dogs. I like that the employees are generally warm and friendly, and most demonstrate care for the dogs.
Local and available.
Our dog Einstein is treated with excellent care. Watching him on the Web Can is so much fun, with the side benefit of seeing how well he’s being taken care of. The front desk staff are alway friendly and professional. I highly recommend Dogtopia!
Friendly staff
Friendly, caring, clean
Flexible hours and staff
Play more with the dogs. Great at letting them hang out with each other but would like to see more playing time with getting the dogs tired.
Organized, clean and everything they do is for the benefit of your dog
Friendly staff, explained everything well
Helpful people convenient location facilities provide exercise and comfort for the dogs
I was pleased with the outcome of Niko's spa day. He looks great! Please offer a receipt or list of action completed next time.
Drop in ability
I have noticed that many of the same employees are on site to help me and Molly. Such a good sign of good employment
Quick drop off and pick up. Friendly staff that cares about the dogs.
The staff are friendly.
My dog has been going since 4 months old now almost 3 years .
He comes home from daycare good and tired from playing.
They do all kinds of things for every occasion.
This year for Mothers day they made paw print key chains
Warmth and genuine caring of staff. Like that dogs signing up for a particular day of the week finds friends with many of the same dogs being there. Flag loves to go to Dogtopia… a treat both for her and for me!
Everything
Staff is always friendly and welcoming to my high energy dog. He recognizes the sign from the street and gets so excited when he sees it
Poppy loves coming to Dogtopia and the staff is always so happy to see her when she comes, makes us feel better abt dropping her off.
Friendly and welcoming team !
Very good grooming. Thank you.