based on 976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Super friendly, efficient, and totally professional staff and pet accommodations.
I like how organized and structured you are--the rules about pick up and drop off, the morning meetings you have about the dogs, the way (most of the time) whoever answers the phone can give me specific details about how Lily is doing. Taylor is always very knowledgeable and helpful! I enjoy the webcam, and like the way the larger dogs are in a different gym than the small ones.
They took good care of my two standard poodles at this place. The staff is very accommodating and friendly. My boys had a great time and are eager to play all day!
Very friendly during every interaction I've had. Everyone seems like a huge dog lover which truly makes the difference.
Pet parents are all also friendly and everyones pet also are friendly.
Friendly, communicative staff that works around the needs of you and your fur baby.
Taco looks amazing! The staff is so friendly they did a really good job with the grooming. I am definitely coming back 😃
Friendly, understanding and love animals.
I absolutely loved the people at Dogtopia of North Raleigh! The entire staff is always so friendly, kind, and understanding. They go above and beyond to make me and my pup feel comfortable and welcome!!
Staff, care of our furry family members, and flexibility with scheduling.
My dog enjoys the socialization with other dogs
Staff is so friendly and helpful. I can tell my dog is excited to go every day! And we're fairly new there at the Coppell location but I love how the staff already remembers my dog's name.
socialization
Everything! Your staff is very friendly and from what I see my dog is having a great time!
Flexibility on drop off days!
I love all the different event days that change each week and month. Going home with paw print art is really special!
And my previously shy puppy absolutely loves going there, so the staff must be doing a great job separating the groups by comfort level and play-style.
Scooby loves it there so far. Thank you!
Convenience, hours you are open, friendly staff, interested in the well being of my dog, and a very clean facility.
The staff is so friendly and so accommodating. And I think they love my dogs. I know my dogs love them.
The staff is awesome. My dog enjoy coming everyday and has his favorites staff....all of them. He starts barking way before we arrive, letting me know "mom they are waiting for me"
The staff really love our dog and have a love for their work.
The friendly staff and fun atmosphere.
Absolutely love Dogtopia! The team takes such amazing care of my dog, Lady. Everyone is incredibly sweet, attentive, and genuinely cares about the dogs like they’re their own. They’re always so accommodating with scheduling and any special requests, which makes everything stress-free for me. I can tell Lady is happy and well cared for every time she’s there. Highly recommend to anyone looking for a trustworthy and loving place for their pup!
Everyone is so nice and friendly and my dog loves going to dogtopia. She drags me inside every morning we go!
The staff/employees are very kind, prompt and seem to really enjoy their work. As a business owner that's a great asset and important with "first impressions".My dog Jackson a German Shepherd actually enjoys going. I was apprehensive at first since he's very protective when he is with me, but he's nice to everyone and they are nice to him. Makes my heart smile. Your service rates; grooming etc. are a good price. The activities and special Events keep it interesting as well. I appreciate the great service with a smile!
You can just tell dogs are their top priority - even my skittish dog is happy with their loving grooming services.
Love the people that work at Chester Springs. They provide excellent care for my dog and I feel confident that he is well taken care of when he is with them. The staff are always friendly and welcoming at drop off or pick up.
I like Hazel being able to socialize and make puppy friends.
I also like that she can run around and burn her energy out.
The third thing is how wonderful the staff is.
We felt our pup was safe and well taken care of.
We appreciate that we are able to drop off dry and/or wet food, and that we can also bring in his bed so he’s more comfortable with the scent.
The only thing I felt could be improved is the camera feed. The camera lagged consistently when checking in on our pup.
Any notes on the visit would also be appreciated when we’re far away, or some sort of quick update, provided the app allows for this. Again this is not necessary but I know many would appreciate it.
Overall great service and will return.
The staff is awesome. When I drop my dogs off for daycare, the run to the staff members for morning hugs.
The staff is so friendly and responsive. Upon drop off, Islay could not wait to go into the toy box! She came home with a smile on her face and tongue hanging out! Thank you Dogtopia!