based on 879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am always pleased and impressed with the care and attention MY GREAT DANE VERONICA receives. Veronica and I love Dogtopia Summerville. The photos and notes from her caretakers are very much appreciated.
Always pleasant staff!
My dog is well taken care of; the staff are courteous and always friendly as soon as I walk in.
Wonderful staff, the treat Bernie with love and care, convenient location when visiting the area and very clean.
Pleasant atmosphere and my dog seems happy when I pick him up!
The people/coaches are great! My dog enjoys going each morning and we’ve even done an overnight and he did great! I love that I can trust them to care for him and to also let me know if anything happens. I can tell he is happier now that he’s getting out and playing/interacting more with other people and dogs.
The webcam makes the entire day transparent. The staff are amazing! They are truly dog lovers and give my dog the care and attention that makes me feel like she's happy and safe. Highly recommend!!!
The staff was awesome. Managers were not there for the staff. My dog had two incidents at this location, which I am still waiting to be compensated for the second incident. To make things right is to hire dedicated managers to stop the revolving door of staff leaving. Reimbursement for incidents that occur. Vet bills are extremely high and out of pocket funding should not be pushed to pet parents when our pets are left in your care.
Amanda and her Team at North Hampton are FANTASTIC! Especially Sara, she’s one incredible member of the team- constantly going above and beyond our expectations. Our Teddy is so very happy and safe there, and I never have to worry about him there.
I followed Carrie from my previous place because she does such a good job with my doodle & my doodle loves her.
Great people! Our pup always leaves happy and well groomed.
The staff are fantastic. Friendly with the humans and amazing with the 4-legged kids. I recommend Dogtopia Oro Valley every chance I get. My pup loves to go; she drags me in wagging her tail at full speed. She loves the activities that the coaches do with the pups and I love that there are options for special treats. But mostly I love that Dogtopia makes my puppy so happy!
I like that Donner feels so comfortable there. I trust Savannah, and respect her work ethic. I trust her team. Everyone is so kind and competent. Always happy to see Paul. I can always check on Donner on the live feeds, and he's always having fun!!
Caring pet people who looked after my dog while on vacation! Very clean facility. I appreciated the one on one communication with Nick about the Webcam and his follow up. Thank you for everything!
The associates are amazing!
The staff have been very kind, and communication has been great between them and myself! They take great care of my boy and give me peace of mind.
That we can come in without having to call.
The staff is friendly and courteous and takes good care of the dogs.
ZuZu loves it! Hours are great
Great hospitality, easy orientation and check-in, and friendly service.
Staff very kind and patient! Always smiling and informative. Keep up the good work. My brother Eric Martinez recommended your services. Thanks again for being a part of our family in taking such good care of our fur babies 🥰
I like the different payment options and the unlimited plan. The staff are very knowledgeable about dogs and very friendly to both the people and the pets. When I drop my little Doxie off I am confident she is being very well taken care of. She comes home tired, meaning she got lots of play time and exercise, which is what I want for her.
My dog is very excited to arrive at drop off, and happy and tired when she comes home. All staff is pleasant and sweet to my dog.
Love that our dog is happy to go to Dogtopia and love that he doesn’t want to go home! Watching him play with other dogs is so much fun on the webcams. The creativity behind the birthday party (complete with goodie bags) to 4 the of July themed treats are just priceless! Thanks to the incredible staff for their love of the pups! It all shows in the results! A calm and rested puppy for 1.5 days after! Thank you!
Our dog had a great experience!
Care and friendliness
My dog, Otis, has difficulty with strangers typically, with really just one exception: he adores every staff member at Dogtopia New Rochelle. He doesn’t go very often (maybe a few times a month) but every time he does, the staff greets him warmly by name and he rushes toward them happily. It’s been great for us to have a place so close by that we know he loves and where we feel comfortable leaving him for the day or extended stays.
We loved the spa service offered as well as the web cameras. This allowed us to check in on our pup when we were missing him while we were away.
Best Dogtopia ever! Everyone here is fabulous. I love how flexible they are and that they have 30-day punch cards without any cumbersome membership. The "special days" and photo shots they do are amazing!
Our dogs are anxious to go there. We like the people there and the facility is nice and clean.
We love bringing our dog here! The staff are incredibly friendly and always make us feel welcome. They somehow remember my dog's name every visit, which is impressive given how many dogs they care for. I also really enjoy receiving the report cards and the grades from the skill competition days