based on 842 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff is always so kind and friendly (I'm shocked at how they're able to remember all the dogs and which parents go with each one). Also very appreciative of having grooming and boarding services. Perfect one stop shopping for our furry girl.
Everyone at Dogtopia is incredibly friendly and welcoming. The genuine care shown for all the dogs is heartwarming. I am so incredibly protective of my dog, but I feel at ease bringing him to Dogtopia because I know he is going to get the best care imaginable. It's such a relief when he gets excited on mornings he knows he's going to daycare.
The employees love dogs.
My dog loves the staff and the staff treats my dog with so much love and care 🫶🏼
Would love to have more updates on our pups day, a simple picture or brief description of any goings on as a push notification thru the app would be great. Better cameras, the lag on these is atrocious at times. Better consistency on posting or even just emailing pictures of our dogs participation in purchased treats, brain games etc. Twice I've paid for brain games and dont even know if it was even done. Also craft picture day, due to the added expense it would be great if it can be ensured the crafts/pictures are available same day. Maybe having an extra employee on hand that day to help push that along.
everything
Friendly staff and really seem to care about my dogs. Always very accommodating.
Friendly staff and my dog really gets excited about going there. She whines until i let her out of the car and go into the building. Hard when we get there before you open. She needs to learn patience.
That I can check on my dog.
I can't say enough about how fantastic the staff and this facility accommodates my psycho Belgian Malinois girl...she absolutely loves her daycare moms @ Dogtopia for the past 5yrs
The staff really loves my dog and he love going to Dogtopia!
Very friendly passionate people who truly care for our dog.
Easy communication and trust with staff.
Our dog is excited to very time upon arrival!
Customer service is great and Roxy loves her days there.
Great staff
Great staff and feedback on Peach's stay.
Friendly staff and timely responses
My 18 month old bully breed mix loves Dogtopia. He is greeted by name every time we enter the lobby. He excitedly greets each staff member, takes the leash from me and heads directly to the door so he can get to the gym and play with his friends. A couple times during the day I’ll check in with the WebCam, which is really fun to do and when he comes home from an overnight stay or a full day of play, he rests. He’s happy. I’m glad Dogtopia is here.
Great caring staff !!!
Timely manner of delivery and handling of my pet.
Caring and professional. Everybody working here truly cares about our dogs and it definitely shows from the minute we walk in the door to drop off our pup.
Friendly staff - able to view by cam how our guy is doing. Fun special activities
The staff treats my dog with care and concern for their playtime there.
Lilly and I love everything about Dogtopia of Greensburg. The staff are excellent, caring and committed. The rooms and outside environment are structured and maintained specifically for the dogs' needs - Fun activities are always planned to keep the pups happy!
The staff are so friendly and helpful. My dog so enjoys his stays and comes home happy and tired for all the activites
I feel every employee treats each dog like they are their own. Kind and professional and that gives me peace knowing my pet is cared for. They offer events, treats and grooming.
I love Dogtopia for my pet and urge others to check it out.
Your staff CARE about my furbaby! I know that she’s happy and being monitored all day. She gets to play and I get peace of mind. Thank you!
Suer responsive to requests and questions and the staff are all very friendly with a clear passion for animals. I feel very comfortable having them take care of my pet. Facility is clean and well maintained as well.
So easy to work with! Love this for Bakersfield! Thank you Dogtopia for a great experience! Can’t wait to be back!
We left our puppy at Dogtopia on Saturday, May 23, around 3:00 PM. Upon arrival, we were informed that several staff members had called in sick and that only one employee would be moving between rooms to supervise the dogs.
Unfortunately, the cameras were not working, which made it difficult to check in on our puppy during his stay. When my wife stopped by around 10:45 AM on Sunday, she found him “resting” in a crate.
While I understand that unexpected staffing issues can happen, I was not particularly impressed with how the situation was handled. As first time customers, this was our first impression of Dogtopia, and it left us concerned about the level of supervision and communication provided during our puppy’s stay.
Friendly and knowledgeable staff