3277 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My dog loves going to Dogtopia! As soon as we pull up her tail is wagging. The staff are so nice and helpful. I know my Lucy is well taken care of when she is at Dogtopia!
Everything. george is very well cared for
That you make sure and stay on top of all the shots every dog needs to come into play. Safe, secure environment and you seem to know a little about each dog that comes in the door. I also really appreciated the free day I got for Revy the other day because he hadn’t been in awhile. Good customer service - excellent marketing. Thank you.
Available to view the play room from my phone
Very attentive owners at the front desk. I love the live cam so I can check in throughout the day. The attendants seem to do a good job keeping the rooms clean. Overall, it is a very pleasant experience every time I go there.
Friendly staff, cameras to watch, knowledgeable management/trainer
You all truly love and care about the pups that come to you and have become an extension of our dog's family. Thank You!
Friendly and knowledgeable staff.
I like the overall services and staff that works at the Midtown location. They have always treated our puppy with love, respect, and necessary attention that we feels like he needs. He is always tired and happy when we pick him up. The prices are fair for daycare, boarding, and grooming packages.
The care givers seem to have a passion for the dogs and their wellbeing.
Two staff members in each room. I’ve seen on the cameras that one staff member per 15+ dogs can become very overwhelming very quickly. It would be safer for both the dogs and the staff to have help.
I love that you were open on a holiday and i could drop my dog off for a couple of hours versus leaving him home for the day and feeling horrible.
When we return to Connecticut for the holidays, we will 100% use your team's services again, and we will also try the Long Island locations!
Staff are so caring, friendly and informative.
Staff is friendly
I like that the staff knows my pups and even before walking in the doors they know who you will be picking up. I like that I can see my pups during the day. I like that its fast for drop off and pick up. My pups love it there. I also like that the staff gives lots of pets to my biggie.
Your facility and staff are outstanding! Our girls love going to Dogtopia and we are fully comfortable leaving them there.
Easy scheduling, well kept facilities
Friendly people who appear to put my dogs best interest first. I love that they are excited when we arrive.
Everthing!
Everyone seems to love our pooch and he’s always happy to be there
Friendly staff
Clean, happy place
I like the staff and the way the dogs are managed and treated at Dogtopia. The app is horrible, though; never works at all. Just a big orange screen, very frustrating.
Very friendly service, and I feel like they take great care of my dog. Facility always looks clean.
The HUMANS!! THIS OPERATION IS FIRST CLASS ALL THE WAY! First of all, everyone loves dogs- you can’t fake this. Secondly, the staff keeps up with pet vaccines and all dogs are current with their vaccines at all times. DogTopia offers professional grooming and we have Rosie on a standing appointment, which keeps her nice & clean for the house and the country. Last, but certainly not least, the facility is clean and it’s FUN for Rosie to see friends. We have to spell “DogTopia,” because Rosie will run to the car to go play!
Being able to watch our Jasper during his stay.
Dependable, flexible
staff is always friendly, you take really good care of my dog, the app is so easy to use and there's no cancelation fee for canceling the same day.
The staff and dogs are very friendly. Daisy loves going. Still trying to correct billing error.
Everyone at Dogtopia Pewaukee are so professional and kind. You really care about our pups.