based on 4653 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The associate was not well-trained or good. He was nice but made numerous careless mistakes when taking care of us.
Personal attention
Comfortable so far...one on one service... choices...and price
Brandon was incredibly knowledgeable and helpful in teaching me about ways to reduce foot pain and keep me walking. He was honest and up front about the most impactful purchases. Thank you for going above and beyond to help me!
Very nice service
Good selection of styles but the actual in stock options for my size was was limited. I did come away with the best shoe for me.
Employee was helpful and not pushy.
Knowledgeable and helpful people working hard.
I enjoyed how attentive my sales representative was. She made sure I was comfortable with every pair of shoes I tried. Very please with my purchase!
Good
I had a great experience at Fleet Feet ! A very positive experience. Very professional and knowledgeable employees! Walked out with the most comfortable walking shoes I have ever purchased. Highly recommend!
I enjoyed the foot scanning technology and the employee we worked with was great!
I like the HOKA shoes and I like the personal service when buying a pair.
Very friendly and helpful staff. Top of the line running shoes.
Your staff are professional, knowledgeable, and friendly. The quality of service is excellent.
The time you take with new guests
I love the Hoka line and Fleet Feet is my goto for them. And Theresa is great to work with!
A very nice sales associate. Great conversation about products and my needs.
Fleet Feet picked up where my orthodepist and therapist left off and sized me up with shoes that my feet really needed. My most recent associate was Anna and she "walked" me through all the steps to get the right shoe. I noticed immediate improvement with my metatarsalgia. Thanks, Anna!
I love how the staff recommends the right shoe based on my scan results. I've been going for years and just recently started my teens there too. We've had great experiences every time.
The time that is taken to analyze foot structure and find the right shoe.
very pleasant and knowledgeable sales reps.
Customer service is the best! Always have product in stock
The foot machine and the service
I really enjoyed the foot scanner which allowed me learn about the sizing/measurements of my feet. Maddox, the sales associate, was phenomenal. Very knowledgeable, kind, and patient.
Ruth was great. She offered many options and was very helpful
Everyone is super helpful and welcoming!
Have more of a variety in the wide sizes as far as colors.
Thanks
Great products, exceptional customer service. Great attention to detail.
Products are top-notch and the customer service was excellent and very informative.