based on 7258 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
High quality products and very knowledgeable staff concerning my health issues in picking the right shoes or slides.
Very nice store and those who work there are very helpful.
Small atmosphere, great customer service.
Great customer service. Really like the service of graphing your feet so that you know exactly what shoe (s) will work best for you. Was greeted with a very friendly attitude and smile. Would definitely recommend to my family and friends.
Joelle was absolutely amazing. She was so patient and helpful.
Personalized recommendations
The customer service
They fit well, and you carry shoes other stores don’t have
I love that the employees take time with you.
Knowledgeable and helpful staff!
Very thoughtful and polite assistance with helpful feet info
Very good experience. Love the shoes.
Foot analysis was big help in selecting shoes
The guy who helped me was very helpful and did it with a great attitude.
Loved the machine that measured my feet and how simply Charles was able to explain it to me. The measurements made all my foot isssues make sense and feel solvable.
I like the quality of your shoes and the skill of your associates. Unfortunately, I had a brand new trainee, who will be really good one day. I feel like I was his first customer and he had lots to learn. It was a disappointment since usually the experience leaves me happy.
Good selection and knowledgeable staff
The courtesy and professionalism of the staff and the foot scanner.
The service at Fleet Feet is outstanding! I always purchase my shoes from
there because of the service.
I like the attention to concerns and professionalism of Tom.
Service
Staff was amazing and helpful
Awesome
My feet haven’t felt this comfortable in a long time.
I worked with the owner Michelle, and it was a very good experience to have someone who knows their merchandise! WS very impressed with learning what was best for me feet. Plus, I had options which rarely happens when I buy shoes.
Service is friendly, professional and respectful. The associates listen well and advice according to our needs
Everyone was so nice and helpful. Sam was so patient and informative and you could tell he was very passionate about his job. I'll go back to visit him for other purchases!!!
Staff are very friendly and well versed in their craft. Staff quickly and accurately identify needs/wants.
Awesome customer service. Great selection of shoes.