3599 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff seems to be very knowledgeable and helpful. They don't want to simply sell customers a shoe; they want it to be the best shoe for them.
Sales person didn't offer me any other shoe that might have been good for me but Hokas.
Said i needed a size 8, i wear 7.5. The only way i can make the 8 work is by using the $50.00 inserts he sold me on top of the Hoka insert. if i remove the insert that came w/the shoe, they are too big because I did not need a size 8
I loved how much time was spent with me. The associate was very knowledgeable about my foot problems.
attentive and helpful
Great service
Very knowledgeable employees
My Doctor said great choice for shoes I bought there .
Thank You 😊
Too expensive. You only carry the most high priced items. Nothing for someone just needing an average shoe. I wouldn't go to a Cadillac dealer when all I need is a Chevy.
My shoes are great, and do was the associate.
A one stop kinda shop. It has it all. So happy it is near me. Since I live in Meridian. Very helpful salesperson
Your staff was so helpful while I was trying on shoes. They put them on my feet. That was a wonderful relief as I have a bad back. The staff was very friendly, especially Last name removed at the Colony store.
I like that you have a waiting area with a newspaper and mints. I had to wait for another appt. near by and that was a nice feature in your store.
I will definitely recommend your store to others.
Great, informed service, great selection.
Shoe fit is so good. Our sales person Jessica was so helpful and knowledgeable. We both were very impressed with her.
Friendly, knowledgeable people and great products
Your customer service is excellent
Whitney was very knowledgeable and nice to work with. She spent time to listen to my needs and present the proper solution.
I was very impressed with Whitney.
John Donnee
The products, being fit, knowledge of the person helping me , and the service.
Very friendly and knowledgeable staff!
I like the service and personal attention I get when shopping at Fleet Feet.
Knowledable staff with wide variety of products
Good selection. And customer service
Excellent Products and Service. Friendly.
Shoes
Folsom Ca has the best customer service around
Good quality throughout the store. Excellent work staff
The person I worked with was helpful in letting me know what I needed after scanning my feet.
Great professional service, and selection
My salesperson was knowledgeable and friendly. I was extremely impressed and pleased Withee service and shoes I bought.
Friendly team members at your store.
Store has a lot of displays, so more choices and the staff is very helpful
I like the personalized service.
The young man, Ryan, who fitted me was very kind and listened patiently to my foot woes.
He made very good suggestions which I will follow up with my doctor.
Although I have only had my new shoes a couple of days, they feel wonderful and I have not experienced any foot, leg, hip pain whatsoever.
Ryan called the Folsom store to have another color sent over for me to pick up the next day.
Another young man, also named Ryan, waited on me when I picked up the shoes. He was very courteous and helpful also.
I also want to mention that I had brief, friendly interactions with a couple of the young women who work at Fleet Feet.
Marcia Framsted