Fleet Feet
310 East Main Street Suite 200
Carrboro
NC 27510
United States

Average rating: 9.8 out of 10 based on 3599 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 9, 2023 — Rated 10 out of 10 by Marsha Framstead Fleet Feet
What do you like about our products and services?

The young man, Ryan, who fitted me was very kind and listened patiently to my foot woes.
He made very good suggestions which I will follow up with my doctor.

Although I have only had my new shoes a couple of days, they feel wonderful and I have not experienced any foot, leg, hip pain whatsoever.

Ryan called the Folsom store to have another color sent over for me to pick up the next day.

Another young man, also named Ryan, waited on me when I picked up the shoes. He was very courteous and helpful also.

I also want to mention that I had brief, friendly interactions with a couple of the young women who work at Fleet Feet.

Marcia Framsted

Report a concern   June 9, 2023 — Rated 10 out of 10 by Susie Harrison Fleet Feet
What do you like about our products and services?

The staff seems to be very knowledgeable and helpful. They don't want to simply sell customers a shoe; they want it to be the best shoe for them.

Report a concern   June 9, 2023 — Rated 8 out of 10 by D.B. Fleet Feet
What could we do to improve?

Sales person didn't offer me any other shoe that might have been good for me but Hokas.
Said i needed a size 8, i wear 7.5. The only way i can make the 8 work is by using the $50.00 inserts he sold me on top of the Hoka insert. if i remove the insert that came w/the shoe, they are too big because I did not need a size 8

Report a concern   June 9, 2023 — Rated 10 out of 10 by S.S. Fleet Feet
What do you like about our products and services?

I loved how much time was spent with me. The associate was very knowledgeable about my foot problems.

Report a concern   June 9, 2023 — Rated 10 out of 10 by W.K. Fleet Feet
What do you like about our products and services?

attentive and helpful

Report a concern   June 9, 2023 — Rated 10 out of 10 by Graciela Riudor Fleet Feet
What do you like about our products and services?

Great service
Very knowledgeable employees
My Doctor said great choice for shoes I bought there .
Thank You 😊

Report a concern   June 9, 2023 — Rated 5 out of 10 by R.S. Fleet Feet
How did we disappoint you and what can we do to make things right?

Too expensive. You only carry the most high priced items. Nothing for someone just needing an average shoe. I wouldn't go to a Cadillac dealer when all I need is a Chevy.

Report a concern   June 9, 2023 — Rated 10 out of 10 by Patty Alfonso Fleet Feet
What do you like about our products and services?

My shoes are great, and do was the associate.

Report a concern   June 9, 2023 — Rated 10 out of 10 by C.T. Fleet Feet
What do you like about our products and services?

A one stop kinda shop. It has it all. So happy it is near me. Since I live in Meridian. Very helpful salesperson

Report a concern   June 9, 2023 — Rated 10 out of 10 by P.P. Fleet Feet
What do you like about our products and services?

Your staff was so helpful while I was trying on shoes. They put them on my feet. That was a wonderful relief as I have a bad back. The staff was very friendly, especially Last name removed at the Colony store.
I like that you have a waiting area with a newspaper and mints. I had to wait for another appt. near by and that was a nice feature in your store.
I will definitely recommend your store to others.

Report a concern   June 9, 2023 — Rated 10 out of 10 by Jan Enright Fleet Feet
What do you like about our products and services?

Great, informed service, great selection.

Report a concern   June 9, 2023 — Rated 10 out of 10 by C.M.B. Fleet Feet
What do you like about our products and services?

Shoe fit is so good. Our sales person Jessica was so helpful and knowledgeable. We both were very impressed with her.

Report a concern   June 9, 2023 — Rated 10 out of 10 by J.M. Fleet Feet
What do you like about our products and services?

Friendly, knowledgeable people and great products

Report a concern   June 9, 2023 — Rated 10 out of 10 by A.J. Fleet Feet
What do you like about our products and services?

Your customer service is excellent

Report a concern   June 9, 2023 — Rated 10 out of 10 by John Donnee Fleet Feet
What do you like about our products and services?

Whitney was very knowledgeable and nice to work with. She spent time to listen to my needs and present the proper solution.

I was very impressed with Whitney.

John Donnee

Report a concern   June 9, 2023 — Rated 10 out of 10 by F.K.S. Fleet Feet
What do you like about our products and services?

The products, being fit, knowledge of the person helping me , and the service.

Report a concern   June 9, 2023 — Rated 10 out of 10 by Meagan Lane Fleet Feet
What do you like about our products and services?

Very friendly and knowledgeable staff!

Report a concern   June 9, 2023 — Rated 10 out of 10 by Leslie Brown Fleet Feet
What do you like about our products and services?

I like the service and personal attention I get when shopping at Fleet Feet.

Report a concern   June 9, 2023 — Rated 10 out of 10 by L.B. Fleet Feet
What do you like about our products and services?

Knowledable staff with wide variety of products

Report a concern   June 9, 2023 — Rated 10 out of 10 by B.S. Fleet Feet
What do you like about our products and services?

Good selection. And customer service

Report a concern   June 9, 2023 — Rated 10 out of 10 by S.L. Fleet Feet
What do you like about our products and services?

Excellent Products and Service. Friendly.

Report a concern   June 9, 2023 — Rated 10 out of 10 by D.G. Fleet Feet
What do you like about our products and services?

Shoes

Report a concern   June 9, 2023 — Rated 10 out of 10 by Kay Klein Fleet Feet
What do you like about our products and services?

Folsom Ca has the best customer service around

Report a concern   June 9, 2023 — Rated 10 out of 10 by C.H. Fleet Feet
What do you like about our products and services?

Good quality throughout the store. Excellent work staff

Report a concern   June 9, 2023 — Rated 10 out of 10 by J.N. Fleet Feet
What do you like about our products and services?

The person I worked with was helpful in letting me know what I needed after scanning my feet.

Report a concern   June 9, 2023 — Rated 10 out of 10 by B.M.I. Fleet Feet
What do you like about our products and services?

Great professional service, and selection

Report a concern   June 9, 2023 — Rated 10 out of 10 by David Doll Fleet Feet
What do you like about our products and services?

My salesperson was knowledgeable and friendly. I was extremely impressed and pleased Withee service and shoes I bought.

Report a concern   June 9, 2023 — Rated 10 out of 10 by D.A. Fleet Feet
What do you like about our products and services?

Friendly team members at your store.

Report a concern   June 9, 2023 — Rated 10 out of 10 by M.P. Fleet Feet Chicago
What do you like about our products and services?

Store has a lot of displays, so more choices and the staff is very helpful

Report a concern   June 9, 2023 — Rated 10 out of 10 by R.M. Fleet Feet
What do you like about our products and services?

I like the personalized service.


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