based on 9347 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The photos were excellent.
The posed picture is great, the other two are grainy. My pictures that I took on my cellphone are better quality than those. I paid more than $70 for pictures that are very sub-par quality.
Good quality but only thing is that is a little bit expensive.
I am so appreciative of this service as it captured many moments over the weekend that I could not have captured. Thank you.
Quality and speed of fulfilling orders. Customer service was very helpful and prompt
❤️
I paid like 100$ for three jpgs thats insane. Digital should be like 20$ tops. I understand if you’re charging out the wazoo for prints, because then you actually have to print a physical item, but you already took the photos, you’re just holding them hostage unless I drop 100$.
The pictures were not that great. You took two poses and Gave weird ai background. I bought the digital package and it was very expensive for just three poses! Not satisfied at all
Ensure the delicate pictures are better packaged/secured bc the edges/corners were bent. I paid TOO much money for the pictures for them to be sent to me in such flimsy material.
Responsive and easy
Did not have to set anything up. Easy to order.
The image was poorly balanced in color, hot spots and reds/oranges too strong.
Quality was great and it arrived in a timely manner
Faster delivery time
Cheaper prices
arrived in a timely manner and was great quality
Photos were very good.
Shipping and handling was not good and the photo was blurry
Provided a wonderful selection of professional pictures. Depicting a momentous moment in our daughter’s life. Turnaround time from ordering was quick too. Thank you
Too expensive for digital photography.
Rushed
Maybe make sure their sash is straightened out or more of a 1/2 body and not so close.
Professional quality
Nothing
Excellent
Prices are too high! Lower the prices, so people can have their memories, without the high cost
Reduce pricing on digital packages. The price seems excessive for the number of digitial downloads.
Looks professional done
The process was very easy. Some of the proofs were horrible though—like closed eyes. I felt they were very expensive too. However, I did want this special memory, and I was able to pick photos to commemorate that
Prices are way too high for a digital photo.
Pricing was way too high for the digital download!