based on 8407 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lots of great options and a variety of different pictures to choose from. Made the process simple and easy to use.
Quality
Prices are extremely high. Poor capture of significant moments and then way too overpriced to purchase the few good ones to look back on. It was very disappointing.
I have not received my digital downloads. I checked my spam/junk mail, and I wrote you. Please send the digital OrderID: VGPhone number removed0.
Thank you.
Good quality and quick
Well, to begin with, I am 65 years old and it took a lot to go back to school and finish. I found a photo set that fit my budget. Now I can send these nice graduation photos out to my family.
Everything was great!
It was very hard to navigate in and out of the website. It took me a good fifteen minutes to get back into the website after I waited a few days to go back in and order. I also wish I had more time to decide what I wanted. I don't understand the super short window to order. I would have ordered differently. It is also very expensive but I understand there are a lot of factors that go into the costs. Lastly, I wish there was a way to see a little better what the actual picture will look like printed. It was a little hard to tell what the the picture was because the pictures are so small on the website so I ended up guessing at what I wanted.
Some of the pictures were great, but others were off center. Fortunately, I was able to crop and adjust.
Professionalism of the background and clarity of the photo
My picture was sent to me with half of top chopped off
Too expensive and photos weren’t the best quality.
Your use of using facial recognition and/or AI to "find" random photos of me during the ceremony is laughable.
Yes, the formal portrait of me at the white screen was fine and we ordered a single view.
Not offering a wider variety of backgrounds would have been better.
Why would I want a background reserved for the ROTC graduates when I am not in ROTC?
You clearly do not understand the informal rules of graduation.
But the other photos offered to me in my package are a joke. Many were not me or did not include me in the image at all.
Keep trying. Good luck.
No response when inquiry on where my order is. I ordered over 3 weeks ago and I got an email stating that it shipped and that was a couple weeks ago and I never received it.
Professional photographs. The work is very good and the shipping was quick.
I am still waitig for my pictures that I ordered. Other than that the service was fine.
Photos aren’t great and blurry. Not impressed for “professional photos”. I’m a photographer and just disappointed in the quality for the cost
Easy to order and wonderful professional photos.
The quality of work and the speed at which my photos were available and delivered.
Good quality product and fast efficient delivery.
I really enjoyed being able have pictures to remember this meaningful event.
Great quality and quick service. Photographers are quick and awesome people to work with.
Appreciate the opportunity to purchase pictures
I received and I am incorrectly called immediately and they rectified the situation immediately and are working on getting the other new one out to me.
I did not receive a reply
My pictures came in ruined. There was something wrong with the printer I assume, and both photos have a large white mark on them.
Reissue photos without the printing error
Quick and easy
very good and professional
Reduce the price , it’s for people who just graduated. They’re not having a lot
My photos arrived quickly and undamaged.