based on 9366 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The pictures came very quickly, and it was a great quality product
I liked that I could crop the photo how I liked, pick a background I liked and edit the text how I liked! The photos were great. Thank you!
It is ridiculous that they are so expensive.
I still have not received my pictures! I am not happy. I believe I have been scammed.
Pictures
My child graduated from Winthrop University in 2022 and I never ordered the professional photos from graduation. I did not know that was an option - I never even thought about it! Her brother graduated this past May (2026) from another school and I noticed the pro photos being taken at his graduation and found out how to order them. When I ordered his pics, I did a little digging online and found the links to my daughter's 2022 ceremony. I was so happy to be able to order her pics at this late date!! I was able to give the grandparents prints of both kids' graduation photos! Thank you : )
The photo of our family that was taken in the lobby after graduation was never found! I had been relying on having that photo.
More photos and prices
There was a picture that was not listed as a choice for Nicholas Johnson-Gray. Make sure the pictures are actually of the Graduate.
excellent quality!
I ordered a 5 x 7 and an 8 x 10 and they were to come in the folders. The only thing I received were the folders I do not have any pictures. However, the outside of the envelope says photos enclosed do not bend. I did not receive my photos so please please get those mail to me ASAP.
More real shots in the package would have been more attractive.
I sent an email asking for help with poor quality pictures - no reply
The picture of my grad on stage has a purple tone that did not look good. I didn’t think it was like that when I looked at the image onlibe
Better quality mailing envelope so the photos are not wrinkled.
Website was very user friendly for the ordering / payment process and the pictures were high quality. Shipping was very fast!
The background on the pictures are black and it does not look good. Leave it as original or some light color. If you can redo please, I would really appreciate.
Thank you
I received the wrong picture. We ordered the frame that holds the tassel, but the picture is not correct.
Variety of packages to choose from, easy to navigate website and timely service
Cost was expensive. I would have bought more than 1 picture if they weren't so much. The weather was terrible so every picture has hair or a tassel across the face and then you charge extra to remove it. I know the weather is not your fault but also should not be to your benefit.
Better packaging. Although the pictures are beautiful, the frame arrived ordered arrived broken.
Beautiful pictures and video, very nice and didn't take long to get them. Highly recommend
Good
The photos and frame came out looking great.
I only had one good picture to choose from. Make sure the photographer can get good shots of individuals alone, not with those issuing the diploma folders.
Pictures turned out grainy on the prints I received.
Pictures aren't of the best quality.
There was one of the pictures that was blurry and when I selected it, it didnt appear blurry. I would like an impovement on that so I dont have to buy pictures that are blurry. Otherwise, the rest of the pictures were perfect.
Quality of photos, ease of use, speed of delivery
High Quality Products!