based on 7875 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quality, and speed.
The prices are incredibly high. $50 for one digital download is excessive.
Good products. Fair prices.
Professional service. Quick turnaround.
First of all, I am just now getting access to my photos after reaching out to find out where they are. I ordered them on august twenty seventh. I was expecting to receive them in the mail for a hundred and seventy nine dollars, I now have to print out and pay for the prints at another location which is going to cost me more. After reaching out, I was told to check my spam and they were there.
That is not good business.
Everything about the Grad celebration was excellent. I felt every need was anticipated and exceeded my expectations!
Your cost is utterly ridiculous. I am trapped and forced to purchase a picture because circumstances did not allow me to take my own, but I do not think it is a fair price.
Nice quality photo finishing and quick processing. Thanks!
Good Job !!
Delivery was faster than expected.
Photos are excellent.
Thank you!!
The fact our family was asked not to take pictures while we walked the stage and then you charge an outrageous amount of money for the pictures is such a scam. We should have hired our own company because you guys made thousands off us. It’s sad
I love the different choices we can order from for our pictures and other products such as frames, etc.
When I had a problem with my ordered they were quick to respond and fix!
Great ceremony, thanks for all of the hard work to make it memorable for the graduates.
The photos I received were very over exposed.
Did not receive photos with DSW and PhD students on the stage during social welfare ceremony.
The quality of the graduation photos.
You didn't get a shot of my son by himself
lower the prices and I would have order more
Not make the other grads that are not Penn Foster feel like they are extra. Letting them know an estimate of the time it could take.
Personally, I wanted to take pics in a stand so I asked if I could go but they couldn't tell me if we were going in soon or not.
Good communication, pretty easy to understand the process, we elected digital download and received the files without issue.
less messages, I had already purchased my photos and continued to get texts and emails urging me to purchase my photos.
Facial recognition
Received very quickly and photos were very nice
The pictures are creased and bent. I have had them under books for two weeks!
ASKED FOR THE GLARE TO BE REMOVED FROM HIS GLASSES AND THEY CAME OUT GREAT. THANK YOU
The Grad Team failed to produce the official photos that I took in front of the UND backdrop after I walked down the stage. It was the most important photo that I needed and for me to know that it was lost was very very unfortunate. To make things worse, the cost of ordering the GRAD Team photos were way too expensive - twice inflated to say the least !
The events were well organized and there was plenty of staff around to ask questions
The alumni event at the museum was a cool place, I wish there was more signage or a map, we missed things cause stuff was all over the place.
Food was great
The photos originally sent were in a paper envelope, that got bent in the mail. I did send a picture of the bent phots in and new ones were sent to me. Which was great However when getting the new ones you can clearly see the corners of the photos were bent during the mailing. the mailer only contained the pictures and nothing to prevent them moving around. Thus the corners got all bent up. For the amount these pictures costs, the shipping could be much better.
I was disappointed by the quality of the photo. It was not a crisp photo to begin with and after the retouching it lost even more definition.