based on 8407 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I still haven’t received my order
My photos were bent. If they were ship in the packaging with the plaque this would not have happened. Customer service was prompt, polite, professional and knowledgeable of the subject. Your package selection was not easy to blend. The product was delivered early. Thank you
Photos taken for my daughter's graduation were very good. After ordering my photos were received in a timely manner. Thanks for your service!
While the photo quality was acceptable, the framing and angle of the stage photos was subpar. The wide photo of the president's handshake only showed the back of the president's head (bad angle), while a photo of a side angle better showing the president's face was too narrow to where it cut off both the student and the president horizontally. The photo of the graduate holding the diploma holder was suboptimal due to the photographer's assistant giving advice after the photographer had already taken the photo. Providing advice or signage in the line for the diploma holder photo could help alleviate this issue. Otherwise, the photos (including walking photos when entering the ceremony) were good, although navigating the web interface was somewhat confusing.
I really liked the picture. When it got bent in the mail, y'all sent me a replacement right away.
That you took photos of the graduate that I was nit able to take! Excellent photos and very memorable. Thanks for doing it!
I still have not received my order and can’t find any contact info to each out.
The photo products look very nice.
The variety of pictures to choose from was great and the fact that there were candid shots and posed ones as well.
I liked all the photographs offered. Thanks for being there.
Should be less expensive.
Personally I think $100 for 3 photos is a little high. Don't you?
Time ran out for my daughter to take her white coat picture at the hooding ceremony and the photographer took a beautiful picture of her in front of the christmas tree at the reception after the ceremony. Amazing
Hi, I ordered the Graduate photobook on January 8th, but I still have not received anything.
Most of the photos were blurry, but since I don't have any other images from the ceremony, I had to purchase this book. I am still waiting for the product. I may change my rating after I receive it if it doesn't look bad.
Video said the wrong name and did not even have an option to change to the correct one (None of them are correct)
I would like a cheaper downloadable option with less prints in it.
Good pictures that we were unable to take.
The pricing for digital downloads could be cheaper, especially sine there were only 3 actual pictures that has been cropped or had backgrounds changed just to make a few more pictures.
It was chaotic and disorganized. All of the photos available for purchase had either photography equipment in them or the announcers. Some were out of focus. More training and thoughtful set up is clearly needed. The quality did not match the cost.
My son is tall and it seemed that all the photos of him he's looking down at the camera. People come in all sizes..
pictures were great easy to order and delivered in a timely manner
I felt inundated with too many emails and texts. It became very annoying very quickly. The photos was fine, though, thank you.
There was a lot of communication which was appreciated and being able to have different options for photos was helpful for my family. I am grateful for the download & options to have photos printed worked well for me.
My son’s graduation pictures were awesome!
The prices for the digital pictures were way too high. $100 for digital pictures- ridiculous.
easy to interface
I recieved my photo with a white scratch on the picture. I’d really appreciate a new one since this one is unusable
Great pictures with many poses and backgrounds.

Terrible photos and WAY too expensive!!!!!!!!