based on 8407 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Even after I set up an account, your system didn't allow me to save my cart so everytime I went back to it, I had to reselect everything - it took way too much time!
The quality of pictures were great. Had a wide variety of views and photos to choose from. I received my order quickly and was very pleased with the results of each photo.
S. Last name removed
Snellville, Ga
First package I got, the frame was broken. But customer service was easy to work with and resolved issue quickly
Was easy to place order & delivery was quick.
Thanks
It all happened so fast, there was no guidance. Assistance to smile, instruct me to hold my diploma in a more esthetically pleasing manner, fix my regalia, etc. one photo was me from behind. No one wants to buy that. Could have been much better. I understand a fast paced ceremony, so maybe have multiple photographers to that pictures can be taken well, without creating a back up. Don’t sacrifice quality for time. I probably would have ordered more if I actually thought they were very nice photos.
Portrait shot is fine. The walking shots are quite blurry. I would not have purchased the photos if I knew they would turn out this way. For just a 3 downloads and 1 picture, it was too expensive and not worth the price.
My sons hat fell off it would have been nice if the photographer would have let him put it back on. But I do appreciate the alternative photo taken on stage.
My firdt time, and I was Very impressed with my order.
Very good shots, professional.
The pictures were great and quick delivery.
Overpriced, and sent too many false advertising emails
I never recieved my order after spending $100
Super annoying that you can’t purchase more candid photos as individual photos as a 4x6 as ONE photo and I’m not talking about how you could get it as a digital. I wanted hard copies. But you basically had to put those photos in wallets to be able to get them at all for keepsakes.
It had been over a year and a half since my son graduated and the pictures were still available to order. The were delivered quickly and they're very good quality.
The photographs were good and we liked the different backgrounds. Thanks
The discount advertised was misleading, when the code was entered at check out then the prompt said a curtain amount had to be purchased. Very misleading and frustrating!
Very easy to use.
I ordered 2 books and both have school of business on the cover. It should have been Science
The photos are beautiful
The photos were good.
There were a variety of photos to choose from. Reminders were sent to make sure deadlines were known. Kirsten from customer support helped me honor a coupon code and issued a refund.
A bit pricey. Our son also graduated from Boise State. They were Less expensive and we could order all his digital pics for 99$. At UND we could only buy 3 pics for 99$. But UND had way more choices. Beautiful pics and shipping was on time.
The pictures that were taken of my child were great, the quality seems to be good, and it captured the moment perfectly.
Easy to order.
Photos were available very timely
Prices and packages.
prompt and nice photos
Quality photos