Customer Testimonials

Friendly Service! I was kept up on a weekly basis about my repairs!

Very knowledgeable, and great will follow up questions. Especially Logan the insurance advisor.

Outstanding customer experience from walking onto the grounds to just look around, to pulling out with our new class A coach.
“Go General RV”

Terry and Filomena Atchley

Very helpful and easy to work with!

Very easy experience throughout our camper purchase. The team was able to work around our schedule and kept us informed on everything.

We had major problems with our RV but you did everything to help us

The entire staff was beyond professional. From sales, to finance, to our walk-through. It was like walking in to your own home.

I purchased a 2019 NewMar Dutch Star 4369 from GeneralRV Winter Garden, FL. The entire process was excellent. The Sales and Service teams went far above and beyond my expectations. They welcomed 3rd party inspections. When the inspector arrived the coach was already setup with power and water. Each items found, GeneralRV fixed without questions. They also found a few issues on their own inspection. When the external refrigerator/freezer was not present as the sales photo had shown, they bought and installed a new one. They allowed us to stay two nights putting our 5th wheel next to the coach to transfer our belongings.

We full-time RV. The financing was painless. There was no pressure to purchase a maintenance contract.

There were two customer service representative assigned to us. They checked on us on a regular bases and kept us up-to-date on the service team progress. When we had a need, they were there to help.

I had not driven a Class-A before. One of our service reps took me out for a test drive. He gave me instructions on the best practice for left and right turns as well as braking.

We had an Air Force One system installed on our Jeep for towing. They did a thorough explanation and demonstration on how it hooked up and what to expect while towing.

I could not have had a better experience! I highly recommend GeneralRV, Winter Garden, FL, for the purchase of your next coach or service on your current coach.

Professional and knowledgeable staff

I liked two things about my experience. First, the #Warranty work was done well. Second and equally important was the friendliness of everybody we encountered well waiting with our dog in the waiting area.

Great energy, respectful, patient

Prompt service and been in touch by the service department on the status of my situation.

I was looking for a fan switch for my class an and Brandon Drumb was exceptionally helpful . Very friendly and helpful .

The management has always given service with a smile and the promise our repairs will be done properly.

I’ve had many problems with the Entegra I purchased based from General and hope they stand by their word and honor all service repairs as promised.

Richard Guitar

Rather not say

Professional, knowledge helpful

Easy to work with

folks are friendly and go out of their way to help, from sales through parts to the Service dept

Very friendly, helpful and honest people. Straightforward and willing to answer questions.

Nice staff. Figured out the problem and upfront with cost. Love the pre-check.

Good service nice people

Able to resolve an issue by repairing the steps versus putting on new ones saving me 500+ dollars also quickly turning around Warranty work on the Brinkley. Well done.

This was the most amazing service center I’ve ever experienced. Samual greeted me and took care of us on the camping critical program. He is the friendliest and most professional person. Also, the receptionist there was awesome

All of the GRV locations should have a staff as great as the ones at this location

I’m a customer for life!!!

Everyone was so appreciative of our business.

Thank you for resolving the issue with the slam lock needed. Gail was very helpful.

We felt like valued customers and we're treated very well even though we were purchasing a "lower budget" preowned unit. The whole team went out of their way to make sure we had a top notch experience,...Jim E, Maureen, Jennifer, and others!

I like the constant contact. Good or bad I like to be kept up to date.

The team at Mesa General RV are the best. Heather and Tony and their service team got us fitted for a hitch and back on the road to Michigan after our other hitch was stolen.
Thank you to you guys. We appreciate you more than you will ever know.

They were the best RV places I checked out

Everyone in the service department, from the service associate who signed me in, to the two managers were just awesome in trying to help me with my door issue. Unfortunately the door still is not 100% but I have a plan to fix it.