Customer Testimonials

I had a warranty issue. The service consultant was aware of the recall, got the parts ordered and got me schedules.

Great team at General RV, thank you!

Service was great and my service advisor Brandon is excellent ! He is very knowledgeable and always keeps me informed what's going on.

I liked how they did an inspection of everything

Good RV selection, good prices on the RVs. Good service with walk around and showing me how to use the RV. I'm happy with the customer service. But the prep fee is very expensive. $2500 for a used RV costing $15,000. That's a 17% markup I feel like this is a way to make extra profit on the RV. I don't mind paying a prep fee as I understand there is prep work done, but should be more reasonable.

Problem was somewhat resolved.

The entire staff was very knowledgeable and helpful as well. Great selection and the salesperson listened to what we wanted and found the right coach.

Everything was smooth. The virtual walk around was awesome!

Kevin and finance, Tim in sales, and Scott, who showed me all of the gadgets, we’re very patient and very kind, no pressure, sales approach was fast and gave me a fair price for my trade-in. All the ladies work there too we’re very helpful as where Kevin, Tim and Scott. It was a pleasant experience. I would do business with them again.

Everyone was very nice and helpful to us and made sure everything was to are satisfactory before we left you. And we fill like we got a good deal.

Thanks
Steve and Kim Thomas

Amy White from sales made our experience great. She showed us multiple options and we felt confident we were getting the best rv for our family. Kudos Amy on a job very well done.

Although my appointment time was messed up which was not their fault. They stepped up and got everything done in a timely fashion. My RV was clean, fueled and ready to go. I appreciate that very much. There were some minor problems that needed to be repaired and that was done while I was doing the paperwork with your finance manager.

Megan Sonnenberg was great.

Service Writer Bonnie, Techs, Steve and Eddy are amazing. They treat my coach as if it is theirs!!!! They went above and beyond for me.

Great service!

Friendly professional service that was ready to help immediately.

Courteous Quick knowledgeable helpful service

Prompt and professional

Very thoughtful for General RV to provide Chick-fil-A for lunch everyday as I had to sit in the lobby for the whole day. They provided updates throughout the day and were able to set up another appointment to handle remaining items in another month. They are very professional and get the tasks down

Everything was great!

Friendly atmosphere

Trevor Tyler, our tech, was and is always awesome!! Great service and treat us very well.

They listened to me and stayed within my budget.

Heather was a great communicator and clear on the process for repair.

Nice and helpful people.

Manuel was very nice, he help me with everything I need.

Thanks for solving the issue I had with my 3 season glass panels.

The willingness to work with us to make the purchase possible.

The young lady who assisted me at the parts counter was pleasant, and very helpful.

Alan and Chris worked to correct the installation error of our hot water heater. However, we still have not been able to use the hot water heater and will need to contract the manufacturer since the rinse cycle still shows even after following the manufacturers directions concerning cleaning the hot water heater.