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Customer Testimonials
Work was accomplished in one day
The entire purchasing process was very easy and non pressured. All of the General RV associates we worked with were extremely informative and patient as we took on our RV purchasing journey, from walking us through all of the RVs we wanted to look at and explaining the features of each to showing us additional RVs that fit our needs to signing the paperwork on our new RV! We visited General RV a few times to see multiple RVs from Class A to Class C trying to decide which would work for our needs.
Great service! Kept me to informed and did what they said they were going to do.
Their customer service is top notch. They call their customers VIPs and treat them that way.
First class operation!!!!!! Amazing staff that went above and beyond for me!!!! Thank you again General RV Team for taking care of me!!!!
First class operation!!!!!! Amazing staff that went above and beyond for me!!!! Thank you again General RV Team for taking care of me!!!!
Great people. Excellent purchase experience.
very friendly, good communication on everything.
Great place to buy your RV from the trade in process to the delivery was fast and easy we had a few things that they took care of right away will recommend General RV to anyone and we will be life long customers
Love the service manager Jim and the desk help for parts are kind.
The entire staff was extremely professional and friendly. We felt respected and appreciated.
The availability of inventory and trade in allowance initially sold us on General RV. The ongoing support has made us true fans of the team. We will never go anywhere else.
Muy amables y muy buena adecion en especial el señor robertho
Our salesman was the best we have ever had through several rv purchases. (Craig) Who no longer works there. The service department seems to be awesome also. ( Elisha) .
Mattie in service was fantastic!
They were thouroh when making repairs and the employees were kind and helpful
Great staff, very polite and informative, they made the process flawless and easy, they even set me up on better insurance for my vehicle and home, 11/10 experience and would highly recommend to any and all
First time with General RV service department. Danny was great! Very responsive with getting me checked in, tracking the progress, and expediting my service completion. Truly appreciated!
The extra effort! Staying after hours text and calls on off days. They wanted us to be happy with our new motorhome and have an exceptional experience.
This was our 3rd RV purchase from General RV. The trailer that we wanted was still being built in Indiana and we had a camping trip planned in 10 days. Somehow it all came together and the trailer arrived on Friday we picked it up Saturday and left Sunday for camping. The entire staff at General was amazing. Thank you to our salesman Greg Ouimet and those that filled in for him when he was not available!
Friendly & helpful staff.
The recent purchase of a used RV from General was made after reasonable negotiations. This is our second RV purchase from General RV. The sales staff were cooperative and professional in our business dealings.
Trevor and his team were awesome! We purchased our third Class A motor home from General RV. Everyone was professional, friendly and extremely knowledgeable about the Fleetwood Discovery that we ultimately purchased! 😊
Good selection of RVs.
The people - everyone kind and attentive
Gage was awesome and the service techs did a great job!! Thank you!!!
Effort, hard work dedication to trying to make the sale the follow-through making us happy to be a return customer
I liked how friendly and knowledgeable everyone is...I mean I can go on an on about The West Chester general RV store.. the selection, the people, parts dept it's just a cool experience...go visit and see for your self
Friendly service. Willingness to make the sale. Assurances guaranteed. And when you messed up, your people bent over backwards to accommodate your customer getting home 2.5 hrs away without the RV. Then delivering it a few days later on a Sunday.

Great sales, and service team. Highly recommend for any rv needs