Customer Testimonials

Dealing with Kayte is always a pleasure

The visit was punctual and the time required for the work was just as it was described.

Everything! They really were very friendly and took care of our Every need. This is the 2nd time we have bought a camper from you.

Brainstorming and communication concerning the issues with my RV. Always friendly service with everyone especially my service advisor Megan.

Taylor B. was great getting everything in order . First name removed Mick was very helpful when I had an electrical issue .

Everyone was professional and friendly

I very much enjoyed working with Trevor. His communication and follow through were excellent. Very helpful and efficient.

What I did not like, probably reflects the RV industry not general RV. I went in needing a repair, but ended up replacing the whole slide mechanism because of discontinued parts. Also have a door that is delaminated and broken. Did call grand design also, everyone seems to be ready for you to spend money, but no recourse when things fail. We were planning on buying a new fifth wheel, I am now contemplating whether to buy a new RV $80,000 with a one year guarantee something that I don’t know if I’m going to do. also have enjoyed working with Riley in sales. Thank you, First name removed.

Friendly

Service was great. They walked me through the solutions to my issues, set reasonable expectations, and then exceeded them

As far as a dealer experience can go, this one was pretty good. The main feedback is give would be to offer the service packages at the time of the deposit so I could opt-in to the services before the pickup date so things like the anti-mildew treatment could be done before hand. Could have taken a 4 hour process down to less than 2. Also would give me time to consider the packages (rather than skeptically declining most of it in person).

Great salesman, Allen ...no pressure....knowledgeable . Closing was easy. Kord with service helpful and knowledgeable. Kevin showed great patience when instructing us on the motorhome.

The employees. Very friendly and willing to help!!

They were friendly, they listened and they fixed our problem and got us back on the road in short order. The bathrooms are very clean and the waiting area is comfortable.

Receptive and knowledgeable.

Service staff and friendly and try to keep you in the loop.

The service was quick and professional. Katie took into consideration our service plan, had the trailer efficiently serviced and constantly kept us updated. She is awesome!

Scott was very informative and professional when he conducted our tutorial for our new RV. Adam from service was very receptive and helpful when we contacted him regarding a service issue.

Everyone was so friendly.

My service advisor takes care of my issues without aggravation

Quality of work

Great customer service from the search for an RV to buying it. We really appreciated the “class” that was done on the RV to show us all of the features and how to use them.

Shawn little was very knowledgeable and was a tremendous help! Solomon Peter went above and beyond to help and get the best deals he could for me. Overall very good.

Our sales person (Nathan) was very knowledgeable about the product we were looking at. As we were searching for a class A at different dealers for three weeks, it was refreshing to experience a sales person that actually knew what he was selling

Great customer service.

I liked the quick negotiations and presentation by salesperson. However when picking trailer up I was disappointed in trying to be charged 112.00 and an environmental fee and shop supplies to plug a Bluetooth electric brake controller in. It ruined the excitement of taking possession as well as employees trying to leave on time. But overall I thought it was a good deal

Listened to our thoughts, made suggestions and recommended some other options

Communication was excellent
We are very disappointed with our new RV .we had it one day and experienced a few anomalies.
Not happy with Axiom corp.

Our salesman was great and the guy who did the demo was great.
It's to bad we still don't have the rv.
That is taking away from overall great service.

I was informed of what was being done

Lori Green is a great service advisor! Always going above and beyond while juggling many clients but always gives us personalized service!