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Customer Testimonials
Parts
The warm welcome and very professional behavior, efficiency...
Our salesman was top notch professional. He knew exactly what we were looking for in a trailer and showed us several options in our price range. Also, the financing experience was a breeze.
Employees are always friendly and receptive to my questions or problems
On time in friendly friendly
Andrew is a great person to deal with in sales.
Your service and parts crew is the best.
I feel I was taken care of when I went in there
I felt that General RV did a great job supporting me when there was a warranty issue that the manufacturer would not address.
Support by GRV for their customers is a great way to earn respect of their customers.
I have no problem with general rv service dept. My issue is with Keystone RV. They will not cover my slide issue even though it was their reason I've had it in the shop twice since 2022. I will never buy another Keystone product again
Nice staff and willing to work with me.
Great job all around. Thanks so much. You replaced my air conditioner and it’s been working great since.
Our Service Manager and the Service teams expertise and assistance. Our experience always go above and beyond our expectations. Well done 👏
The people and their kindness… Especially Chris, Jarrid, and Saleena ! Outstanding customer service.
Great salesman, easy financing and quick delivery.
All done in a timely manner. Good communication.
Friendly, Knowledgeable, comfortable and welcoming waiting areas.
Customer service was great and we were treated like a VIP. They explained everything to us in detail.
Everyone was very friendly and professional with no pressure.
Great service and they made sure I knew everything I needed about the RV. 10 out of 10 !
Competitive pricing, didn’t waste my time playing salesmen games, and seems to be good communication between the various departments and individuals at the General RV in Draper resulting in very few ball-dropping incidents with dealership personnel.
Hector and Toi where absolutely awesome!
Had a lot of problems getting service done correctly. When management got involved everything was fixed the way it needed to be done correctly.
John Parts guy did a great job
Exceptional Sales staff, helping us find the right camper for our needs
Your advisor was excellent, both friendly and efficient
Personalized experience with a great staff.
Everyone was exceptionally friendly and knowledgeable! We had a great experience throughout the whole demonstration and finance stages!
Generally it was a. Easy experience
Everything from showing us to the final purchace and vehicle setup
Jeff & Joey were very knowledgeable and Andrea assisted with our pick up. We had a couple of hiccups along the way with pick up, AC not working and it needed to be replaced. Our check engine light came on when driving home from dealership. They instructed us on what to do in an "if" situation, we just didn't realize the "if" was going to occur on our way home- 60 miles down the road. Took it inot a commercial Ford dealership in our area, found the problem and fixed it, covered under warranty. I guess you can say "Welcome" to being an RV owner. Still not bad and hoping our service visits will be limited from here on out and the kinks are all worked out. Still would purchase with General RV!