Customer Testimonials

Efficient

Your team is great.

Sales and service is top notch

friendly staff

Thank you for your help in getting my first RV. It was great experience and guidance throughout in purchase process.

My service adviser is Shawn Robey, and he is always pleasant and very accommodating. Shawn knows how to address the issues when the rv needs service, and gets the work completed in a reasonable manner and time.

Friendly!

Process was simple and everyone was knowledgeable and helpful.

From the first hello at the front desk, to working with Kyle and the sales team, Faraon during the finance process, the insurance team, as well as the walk through and service staff, I could sense that while big in scale General RV is still a family owned business. I appreciate that I was guided through the whole process with thoughtful discussions and answers to my questions. We are off to a great start with our new travel trailer !

Very transparent and friendly

The hitch had a spacer pin break, and GRV gave me the replacement part along with instructions for correctly adjusting the angle for the weight distribution system.

Our salesman Jimmy Jenkins is the best!

They were ale to take me in right away and fix my trouble in the same day.

Good service

they keeped in touch

The VIP treatment... This was our first RV purchase and although a big investment for us the stress was minimized by your expert personnel. First and foremost I'd have to say Phyllis Forster was a huge help understanding the terms of the deal, as well as insurance and financing recommendations. Mike Poma for getting us the deal to begin with. Tennille did a super job and was invaluable, taking us through our walk-through and making sure we knew all of the details and workings of the trailer. Her wealth of experience and know-how was a great asset as we get started on our RV adventure. And finally, the techs Nolan and Mark who gave us hands-on tutorials on all of the details of towing and leveling as well as tips on what and what not to do, as well as the install of our slider awnings.

We did experience a couple of necessary start/stops as far as the closing date, but all strictly essential in order to deliver a quality product to us.

All in all a very professional experience.

People

People know what they're doing there

Rob still was very patient with me because I was very cautious of making a decision so soon after my mother had passed. Very nice and understanding everyone was very nice

Everyone was extremely nice and very thorough

The knowledge base that Rick has coupled with a no pressure sales approach was great

Everybody was very friendly and helpful

This is the first place that made you feel like family. We would definitely buy another RV from General.

Friendly, professional staff. Great service and best price I could find on my new RV.

During my time being there the employees showed the professionalism and the respect towards the customers also having knowledge in how to assist a first time buyer with no pressure in the selling of the camper’s. And explaining every question the customer had it shows their professionalism. I recommend this place for RV buyers.

Product inventory & friendliness.

What a great experience purchasing our Alliance Paradigm from Ocala General RV. Jadon, Jim, Dawson, Kelly, Andrea, Eric, and the rest of the team went out of their way to take care of us and help with all of our needs. Highly recommend this dealership and can’t say enough good things. Thank you all!!

Ron and Sandy Walker

Can’t stomer focused and strived to please

Everyone was accommodating. Given the circumstances, they went out of their way to be helpful. The sales staff was not pushy. Placed customer satisfaction above sales.

Excellent Service