Customer Testimonials

Everything

The team was friendly and knowledgeable. Our sales rep (Dave) was very helpful and easy to work with.

We had a great salesman when we traded our Solitude for our Brinkley 5th wheel. And we've had great service by Melissa when we've had to schedule a service/maintenance.

Rusty did a great job finding the camper we wanted and worked really hard to make the sale happen for us. We were in over the summer and not ready to buy and eve though we had a different salesman, we were impressed that the commission will be shared between the two that worked so hard. We appreciate how organized the process was with multiple people to meet with. Our Walkthrough was fantastic and our lady was extremely knowledgeable. This was the second camper we bought here and although we will have this one for many years to come, we will send our family and friends here in the near future.

Well planned. Nice people.

As many times as we have had to bring our camper in for issues (not because of General), Brett Markham and Missy Hoffman have been wonderful. It is a pleasure working with the both of them. I'm not sure if my husband and myself would be so calm with all of the issues without the help of both Brett and Missy. We have dealt with a few of the service guys (not sure of their names) and never have had any complaints.
We recommend General RV to everyone whether its for a camper or service.
Thank you
First name removed & Dona Marsh

Performed the work I needed completed on time and explained in detail what was Rey.

We have great customer service from Brenda at Mt. Clemens, MI. The staff we see are friendly and always greet us with a smile.

Salespeople, new owner tour, coordination between departments was seamless

My service is still in progress at this time, but has always been thorough and completed in a timely mater in the past. They have always gone above and beyond what can be considered normal service. Sales, parts, service and warranty needs have always been met and complete. Devin and Ondo run a friendly and tight ship. The two young men who checked me in were courteous, friendly, and thorough as well.

Honest and up front

Your customer service rep was very helpful with all aspects of the work that was done!

Always attentive to my concerns. Service tech went above and beyond to take care of my issues.

Very organized, friendly and supportive staff.

Brian and the others were very helpful. They negotiated fairly, allowed inspection and repaired the discovered issues. They also did not attempt any sneaky dealer tricks. They also went above and beyond in assisting me in my special circumstance. I broke my wrist during the time period of our negotiations and cannot drive. They agreed to using Docusign and wire to complete the sale and are storing my RV until I can drive it home.

Thank you!!!

Very honest and very fair with their pricing.
Trever was a great Manager to work with!!

the staff was very helpful and friendly when I was there and Mark your representative was very helpful in getting my RV taking care of

Katie was able to get me into an RV that I exactly wanted with the amenities (washer/dryer hookup) I needed all while staying within my budget .

Quick service, accommodating, professional and I liked they ran numbers to be more than sure the financing would go through before they ran your credit score. It was a great experience.
Cameron was very helpful and knowledgeable. Thank you thank you thank you.

Very friendly, wanted to just look at destination campers, Salesman showed us and asked plenty of questions on everything we wanted in a new
RV

Best experience we’ve ever had with an RV dealer.

Salesman had great personality and everyone was very nice

Very transparent and honest. Finance did not push all the extras that others do. The walk around was very helpful and they fixed everything found. Very impressed and now I’m glad I went through a dealer and not private party.

Jeff in the sales team was great. Did not pressure me at all and was able to get me a great fair deal.

The girl that helped me find the part was very polite and stayed with us until the part was delivered to our home

Helpful sales staff, no pressure, large inventory

The customer service and environment

The expert advice during orientation.

Our salesman as well as finance person were fantastic to deal with. No pressure.

Everyone involved were attentive and kept in touch on the status of repair
Even the girls at the front desk were engaging.