Customer Testimonials

Ollie is an excellent service advisor and I would recommend him to anyone visiting the property

The communication is good and responsive.

Organized, great customer service, knowledgeable and friendly staff!

Everyone was professional.

I always enjoy dealing with General RV! Great people who take good care of their customers!

Jason and Shay were great, the entire experience was much more than we could’ve ever thought it would be. What a great group of people.

Cameron did a great job communicating the service I needed; everything got done. The entire service staff were very friendly.

My salesperson, Chris York was fantastic. He was very patient. DiAndre was great with finance and my insurance setup was great too. My walkthrough was thorough and enjoyable.

Courteous service, narrowing down your needs in a new trailer.

Megan is great to work with.

Team members are friendly and helpful. The cost per hour for repairs or winterization is high for seniors.

We were in a time crunch for a repair on our motor home… they made it work!!!!!! They had short notice and did it in one day!!!!! Thank you!!!

Mainly the rep (Frank) that I dealt with. I felt like I met my next best friend. He was so personable I felt like I have known him forever. That is what builds trust and I will make sure any time I rerun there (and I will) I will contact him directly.

We were impressed with the sales team and finance team in sales Harley, Ivan and Mark working very hard to find the Motorhome we wanted and in Finance Will Brown worked to get it in our budget

Great service, very thorough in helping us to understand everything about our new RV.

Everyone else great work

I went to get my camper winterized. While I was there they also took the time to solve another problem I have had since I had my camper, we think. I will be back to see if it works.

Very knowledgeable about different units and a friendly staff.

Alyssa, Matt, Dan and the ladies in parts just plain awesome!!

Brian too.

I will havemore to say after I pick up my rig tomorrow!!

Everyone in sales delivery and service was excellent. I think I’m very much.

Nothing was a secret.

Richard took good care of us.

Great service by Eric.

Unfortunately it was very busy when we picked up our trailer and we waited for 8 hours, but everyone was super nice and helpful. The service guys stayed well beyond closing to get us up and running.

Service rep was very good (Jaime).

I was on my vacation when the first night the extended on our RV wouldn’t extend far enough so we drove back to Michigan to general RV. With no appointments and in a hurry we pulled into Wayland and try to plead with the service writer to help in someway. The service writer went to the service manager and he immediately came out to our rig. In a half hour he found the problem and fixed it and sent us on our way, we were so impressed. I recommend them to everybody !

My interaction with the staff was very good. I appreciated the heads-up about a Frame Flex inspection that I was not aware of. The parts department helped me track down a set of tires that were next to impossible to find anywhere else.

The work on my RV was done properly and with care. Issues I had after the repair were quickly addressed and resolved to my satisfaction.

Polite, no pressure

Everyone was very helpful and kind.

Mark a great person to work with