Customer Testimonials

Competent and engaging staff.

Everyone was very nice and knowledgeable

Walt is very good at what he does

I like the way I was treated but you were supposed to check everything out before I got there and one of the hatch locks was frozen and the door lock worked twice then it broke

Friendly staff

I had a couple issues with my motor coach. The service department was very quick and friendly in responding to my problems. They did a very good job to ensure I would be able to go on vacation this weekend

Sales and Service are exceptional 👌🏽

Amanda, our service advisor exceeded our expectations!

Our salesman, Emery, listened to every single must haves on our list, staying under weight and length and of course staying in line with our budget. He moved 2 different units for us, gave us our options and after many phone conversations and texts, we were able to choose the perfect home away from home. The sales managers, Scottie and Tim both did everything possible to make us happy including giving us the best price, discounts and perks with such high class services. Not to mention they gave us top dollar for our trade in! General RV has always been a place where my family has bought campers and i can confidently say we are thrilled and pleased to be a next generation family buying our camper at General RV family.

The team was friendly and responsive. They answered my questions and regularly checked in on me.

They were honest

Everyone treated us with respect and took the time to answer all our questions

Staff was friendly and helpful.
The explanations in the RV were very useful in terms of where things are located and how things work, such as light switches, etc.
The finance person was fine, however the paperwork was overwhelming.

Couldn't have asked for better service. We were traveling when we needed repairs. When I first called, I was told appointments were a couple weeks out. After explaining my situation, I was transferred to Adam who assured me they would do their best to work us in. We got our rig towed in and they were able to get us in within a dew days. Alec, our service rep was great at keeping us informed as to the status and we picked up the unit a few days later.

We have purchased numerous RVs from different dealerships. This was by far the best experience. We hired an RV Tech - Jason Floyd - Who worked with Cassidy Murray our sales representative. Everything he found that needed to be addressed was personally inspected by Cassidy before we showed up to close. This was the very important to me.

Secondly, Andrea, Rob, and I can’t remember our technician’s name, were all professional and positively represented General RV.

Closing process had a hiccup with a lost credit application and insurance information, but you recover well and I have no complaints.

Thank you - Name removed

Everybody was proffessional friendly and helpful.

I was very happy with how quickly my parts rep was able to process my order. He was very friendly and helpful

People saying the truth instead of being a con artist

Salesman was great Show Rv we could afford and we was got our RV

Thorough. Friendly helpful for something only 4 dollars!

Brian was great Derek boush was great

Very easy process. Friendly. Helpful staff

Olivia was my rep in service. She did a great job coordinating and delivering perfectly. I’ll give her a 10 from 0 to 10.

Lori Greene is a pleasure to work with. She understands RV problems and keeps you up to date on your repair progress.

Having a service rep walk through we me so I could show her the problems we knew about and the courtesy inspection of my TT found that I needed to have work done on the roof. Was able to get that done same day as well.

Knowledgeable on some issues but not all issues. Order writer did great job.

Overall customer service and technicians were great

Good customer service

Very accommodating helpful everybody was really nice not to mention knowledgeable in any question I had that they didn’t have an answer to. They went and got it.

Charles is a very good sales person. We weren’t expecting to buy that Saturday we walked into the store. The process was easy & the people on down the line were excellent.