Customer Testimonials

General RV took care of our recall in a very timely manner, personnel was very helpful and informing. Could have explained the repair in the beginning, but still it was good to have it done .

Exceptional service at the parts department. Roy is the nicest guy and so helpful.

Properly repaired what they could. Ordered the part for another problem. Kept me informed of the progress.

Haley, was very kind, up front, followed up. Wes was also attentive and helpful! Zack explained the camper very well! Only thing was the pickup wasn't ready and we had to return to get it and had to wait 2 more hrs to finalize the pick up

Nathan m, is wonderful!!!! He’s so knowledgeable and really took his time to explain everything to us! We would definitely do any RV repairs at General RV because we trust what Nathan told us. We also bought our RV from General RV a few years ago and the staff is hands down great 😊

Nikki was fantastic. She has kept me informed every step of the way!

Came to this store as it was closer than our purchase store for our new rig. We were taken in right away for our water problem and they ended up fixing all three. We were in and out in just a couple hours and the friendly and efficient staff was great! Thank you for taking us in last minute (keep you camping) and providing us with excellent service!

Sales process was very low key. Great pricing. Quickly fixed the 2 problems my independent tech found.

Honest and trustworthy communication Christopher was very helpful

They kept me informed of what was happening to my rv.

The team was very helpful in resolving my issues.

Quick turn around and friendly and very knowledgeable.

Our salesman Micheal Smith was very knowledgeable, polite, and helpful throughout the whole process. We picked up our RV in Florida and they accommodated us very well. Thank you to all the staff that assisted us in Michigan and Florida.

Great product, great service, great support. We really liked the walk through and learning how everything worked.

Everyone was very friendly and helpful.

Friendly and wide selections of RV’s to choose from

Easy buying process and smooth transaction

Mike William work really well with me to solve all the problem permanently not a temporary fix. He also answers all question I ask .

Associate Danny B. is extremely friendly and candid about the best approach for proper roof care to prepare us for a worry free season. The tech did an amazing job and should be very proud of his work on roof seal replacement, cleaning and UV protection.

Amanda Alamo our service rep was the reason for the high recommendation! This is the one employee that makes a company great!

Gage Reycroft went above and beyond to be sure the repairs to our camper were performed efficiently. I greatly appreciated his kind attention and professionalism.

I liked everything! Carla, and everyone else that worked with me at Mount Clemens store, was awesome and very helpful

Very professional, entire experience was great.

The staff was courteous, knowledgeable, and responsive, which made the entire process smooth and efficient. I also valued the genuine effort to ensure a positive outcome.

General RV continues to have the widest range of RV’s in Michigan. They are willing to ship in a RV from other sites in United States. I like their immediate service if you are camping in the near future.

The man at the service department I think his name was John could not have been any better to me as a customer

Fast service

Communication and demeanor

The sales people are relaxed and are real people. I did not feel any high pressure sales at any point, and that made me very happy. All of the employees seemed very knowledgeable and if they didn’t know the answer they directed you to the correct person immediately. A very enjoyable experience overall so far.

Very informed about the products they provide.