Customer Testimonials

Excellent salesmen and staff

The team was awesome

From the moment we step through the door till today general RV has been very good to us. This was our first RV ever and they took a lot of time and effort to make sure we were comfortable before we left the lot with it. They’ve done several follow ups since we’ve been home to make sure everything is good with us and the RV. I would definitely recommend buying your RV from general.

I have to say that the service and friendliness has improved over the last couple of years. When we first bought our RV (2019) the service department was not great. I was very impressed with this visit and the service and attention the team showed.

People are friendly, generally knowledgeable and willing to do what it takes to get you what you are looking for

Better than most, comfortable and courteous, follow-up slow.

Quick decision makers on site. Only one layer of "I'll check with my boss". Selection of RV's.

We have bought our last two campers from General RV and was the most pleasant experience I had with buying anything with a bigger price tag .I will not hesitate to buy another camper when it's time to replace my camper.

I like the people and service at the Birch Run location. They are helpful and friendly.

In the Clarkston service department, Olivia listened to our warranty concerns and worked with the techs to get things fixed. Even when she knew things would not be covered by the manufacturer, she was straight with us as to the reasons why, even though she knew the claim would be rejected.

Even when things are not perfect, the Clarkston service department listened to our concerns, took notes, and expected to make corrections to processes to ensure better service for the next customers. Well done.

Great service very friendly associate

I am satisfied with your service, I consistently find it of high quality and reliable

Very nice and all about customer service

Brian did an awesome job working with us while we changed our minds several times on the class of RV that we wanted.

Friendly group of people work here. They are quick to take care of our needs. Done right the first time. It's a pleasure to visit General RV.
Also the business is clean and bright. It's a pleasure to go here.

Excellent job on Fitness in with short notice while we were on the road on a cross country trip. Very reasonable pricing excellent staff.

Very friendly staff. My warranty needs were met and completed fast.

Tyler was awesome! He listened to what I was looking for and made it happen. This was my firat RV. He did not pressure me and helped me find something within my budget. Thank you, Tyler!

The sales team was amazing. They worked to get me a great deal and I appreciate it very much. Chuck was direct and I enjoyed working with him. Thank you, Chuck!

The insurance representative was great too! Christine got me a good rate and I am happy with my coverage. Thank you, Christine!

My walk thru was very informative. This was my first RV and I received a detailed walk thru and demonstration of all equipment. Thank you to all who helped me with the walk thru.

Thank you everyone for making my first RV purchase a great experience!

They are very professional and do what they say.

So far everything has been good.

Cecelia was great over in parts. I was over there and she wouldn't give up on finding what I wanted and got it ordered while my coach was being serviced. Overall was a great experience.

Everyone, even those folks not involved with us, are friendly and outgoing; our salesperson is very knowledgeable…if he didn’t have an answer, he referred us to someone who did. Our entire experience at General RV was a positive one, especially since our last provider was execrable. Every department we dealt with was just as competent and friendly. Would definitely refer others to your organization. Many thanks to all.

Jason K. and the entire staff were great

Very kind and caring staff. Mike Robert's has been amazing. He takes time to check in with us. Karen is also a blessing. We never had a company take such an interest in us. Especially how our camping trips have gone. I'd never get rid of those two. Phyllis is a gem as well. Beth in service is quick to respond. Matt was awesome in teaching us about Our Jayco.
The Agar's

Cassidy Murray is a very personable, relatable salesperson. She listens, asks questions, and wants to understand your needs and what you have in mind.
Business manager, Wayne Westfall is great to work with and covers all the bases.
This is the second purchase from the Ocala location.

Best prices.

Professional service and friendly staff

Responsive service

Great service!!! EXPENSIVE BUT GOOD!!

From the minute we stepped inside everyone was welcoming and helpful. Very friendly. No high pressure from anyone. The entire process a great experience. Sales sept, business office, parts and service all great.

The sales manager thanked us for our business. Great touch. That’s lost at many businesses these days.