Customer Testimonials

Professional service by Taylor.
Quick turnaround on summarizing my RV.

Customer service was great with Chad!

Always inspect RV
Olivia is very helpful

Great job and very professional service!

The time they took with us

Mike Williams and the Parts/Maintenance/Sales Staff are amazing!!!! We also love the items we find as we browse while waiting on the repairs! You always keep our camping trips amazing!! Thanks for all you do!!!

Good people

Anthony was spot on with my service and repairs. You will definitely be my go to center. Thank you

The people I felt with were very helpful and friendly

The Sales and Service departments at General RV Brownstown have been helpful in first the purchase of our New Alliance 5 Wheel, then the service after the sale.

All personnel that we engaged with throughout the process were very personable and knowledgeable. The personal attention at pick up was great! We were trading and are full timers so we had our 2 small dogs with us and everyone was very accommodating.

Needed some repair on an older toy hauler. Tried a smaller shop and got the runaround. Finally took it to general rv and got what I needed done in a timely manner even though had to special order an awning. Easy to work with team of professional rv people that get the job done.

Promptness, friendliness, attention to details.

The staff

Friendly and quick service. Willingness to explain.

Matt in service took great care of me. When we found an issue in the packing lot upon pickup, he quickly grabbed a few techs and they sorted it out before I left. My experience at the Birch Run location was much better than my experience at another Michigan location.

The staff was very friendly and easy to do business with. Pricing was very competitive and we are very happy with our new Grand Design Solitude !

Thomas the service manager stepping up and making sure all was good

Friendly. Great waiting room!

Overall great experience, staff was very friendly and extremly helpful.

The experience was great until we discovered that we were going to pay for the ECP protection and it had not been applied. Had it not been for my husband questioning if it was applied, we would’ve paid for a service we did not receive.

Mike Williams was great to work with.

Alan from service was very informative and very helpful thru my service work

Nichole did an awesome job showing us everything about our RV. She didn’t pressure us at all. She even showed us another brand that had the same floor plan of what we wanted because they didn’t have that particular model available on the lot. When she miss spoke about something on the camper she made sure we got the correct information and admitted she had made a mistake. We are very pleased with our purchase and we definitely recommend Nichole to help you find your next camper.

Nikki, my service manager, is very efficient and has quick turn around times when getting my RV fixed. She also responds to calls and texts quickly as well.

Follow up. Took care of the coach

Tory and Sof were great to work with. They both made themselves available during and after work after hours. Both took their time to make sure that all our questions were answered to our satisfaction.

On the day of our sale, Cami took over and is a funny ball of fire to work with. She is in the right job at the right time.

On our walk through of our camper it was a little disappointing because knew about the camper’s features then the representative.

Professional

Tim J and Ken Grant went above and beyond they made me want te send everyone I know to them I am very grateful for both of them

Very knowledgeable people answered all our questions.