Customer Testimonials

I purchased a new Grand Design Reflection 337RLS and the buying process was excellent and was given a very fair price for my trade in. There was no high pressure sales tactics. I did have some warranty work done and everything was done quickly and professionally. I would differently use this dealership again.

Cal Kahoun has been a major upgrade as my dedicated Service Advisor compared to the person previously assigned to me and he's the reason I will keeping winter storing and servicing my RV at General RV.

Very friendly and helpful sales counter staff. A service tech walking by even stopped to anaswer a few questions.

I really liked when we picked up the camper. We received a complete tour and step-by-step instructions with Norm. He did an amazing job going over the camper and answered all our questions. He was very knowledgeable.

I had a GREAT SERVICE advisor. Allen went over and beyond to make sure every aspect of the work preformed was perfect.

Everyone was like family

We recently bought our 2025 Thor Chateau 22E from General RV, and the experience has been outstanding from start to finish.

Adam was our salesman — straightforward, honest, and easy to talk to. No pressure, no upselling games. What really stood out is that Adam is an experienced RV camper himself, specifically with Class C motorhomes. His advice wasn’t just sales training—it came from real-world experience, which gave us a lot of confidence as first-time motorhome owners. He was patient, loaded us up with useful information, and even followed up after the sale to offer tips and answer questions while we were out on our first trip. That’s the kind of service that actually matters.

Bo, the sales manager, kept the same tone: friendly, professional, and no high-pressure nonsense. He made the paperwork side feel easy instead of overwhelming.

Colby in finance was great too—he walked us through everything, answered every question, and made the financing process as painless as possible. No smoke and mirrors, just clear communication.

Another thing that really struck us: everyone we dealt with—from service to make-ready to parts—actually had real-world RV experience. They weren’t just reading manuals; they understood RV life and it showed. It made us feel like we were in good hands, and so far, that’s exactly how it’s turned out.

Bottom line: I would gladly recommend General RV to friends and family. It’s been a great experience and a great start to this next chapter for our family.

Customer service is outstanding, we had very good experience with the sales manager, the service department and the parts department

Service was done professionally and promptly. Brenda ensured work was completed top notch.

The service advisor was very good to work with

Friendly staff

Parts and service departments were friendly and helpful.

Very nice and polite to deal with Very professional

People were very nice and they definitely worked with us and explain things to us that we needed to

The personalized service we received

Did what we asked and got it done quickly

Zack was very helpful and patient with all my questions. The service was a pleasant experience
And i met Matt from Matt's rv reviews- YouTube. Over all it was a great day 😀

I dealt with Frank in your parts department and he is a great asset to your site. He found what I was looking for at the price I was willing to pay.

Your service department is excellent.

Because I think your company and sales people are honest. Maybe don’t walk on water yet but better than the others. You could have done a better job on the RV I wanted to buy a few days ago though! !

I love my Puma I bought from you about 2 years ago except the electric lounge chair was broken I had to buy a new one 1000,00 dollars I have a broken back can’t sleep in a bed I sleep in a lounge chair electric when possible.

Thanks for your honesty

First name removed Van Tassell. By the way I tell people about you now one of them will not buy from you he said you screwed him. But I’m working on him as he is looking for a new 5th wheel I think he has one now

Have a wonderful week I’ll be up north for a week.
May the good Lord take a liken to you as you seek to know Him in spirit and in truth

Staff are friendly and knowledgeable. They go out of their way to help you with your issue and make it right.

Very Professional, Service Tech, Paige? was very helpful!

Chad did a good job of communicating with me regarding the status of my repairs..

Alec was very helpful in making sure everything was done in a timely manner. Everyone at General rv is very kind and helpful. Charlie Ward in sales is exceptional. I have recommended General rv Brownstown to friends and will continue to.

We had a great experience when purchasing our last rv.we had the best sales person, Trenton did a fabulous job in show us the type we were interested in. And only the ones we were interested in. And ending up finding the perfect 5 fifth wheel for us at a great price. And Steve in finance was also great. As well as the business manager. Thank you all very much! Pam and Chris!

Danny my service advisor is very easy to work with. He gave me updates on my rv while in the shop.

Quick affordable and honest service. Olivia was awesome.

Easy to talk to about product & explain features of trailer.

Maureen, Marty, and Angel were great. There were a few more employees whose names I forgot but everyone was great. They handled all the issues with our new camper. Angel in finance was amazing (even though I lost a game of tic-tac-toe to him)! Everyone was very helpful and the establishment was clean.

Everyone seems very honest and I didn’t feel any high pressure sales tactics.