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Customer Testimonials
Amorette is the absolute BEST! Honestly the reason we keep purchasing from General (On our 5th unit). You only deal with the sales person for a minute but it’s inevitable you will have to come in for service. Good service is the key! She is so easy to work with, super responsive and always making sure we are taken care of. Larry and Adam are super knowledgeable and friendly every time we come in as well. I always joke I hope I don’t have to see them for awhile since it means something is wrong, but I love knowing whatever the issue is it will be taken care of and we will be treated well.
All the employees I dealt with were extremely professional. I needed to have my refrigerator replaced and it was not an easy task but they got it done thanks to Terrance my service adviser and Chris Dietrich the Operations Manager also got involved. I know have a RV dealership in Jacksonville I can call home!!
Everyone friendly and helpful both in sales and ESPECIALLY in the service department.
Friendly staff and knowledgeable.
My new RV PLACE. Great service department with Terrance!
Had a very professional approach to sales
Nice people and able to take a transient van same day. Also great that you actually fixed the problem.
Our Service Advisor was outstanding, Zach Calhoun, and everything was fixed permanently.
Matty and Walt r great to deal with
Erica was very professional and made it a great experience for us.
They conduct a thorough examination of the unit when they bring it in.
The job was done correctly.Chad took time to show me the before and after pictures.Happy with the results, and got me in quick.Job finished in timely manner.
Answered our calls quickly
The staff and the new facility
the professionalism and friendliness of all the staff
Very good
Very knowledgeable people.
The accessories and add on items need to be offered when the rv is being purchased not on the day of pick up.
the experience I had there by far has been the best I’ve had from a dealership. Your service manager and Britney took good care of me. Highly recommend General RV for all your RVs.
They were polite, competent and efficient. Work was completed in a timely manner.
Technician was very personable and completed the repair timely.
They were quick and to the point and gave me all the answers I was looking gor
Anthony has been a great service agent and has accommodated all last minute requests. He has provided great communication as well.
They got the job done.
Helpfulness of all the staff.
Shawn and Chris were very willing to help and answer all of our newbie questions!
Ability to get specialized parts. Great progress updates from Tonia.
My new service advisor is great
I was very happy with the service. You got my unit in and back out of there promptly at my appointment time.
They're thorough and fair.
Very accommodating, and professional

Excellent customer service in the service dept. Chris did an amazing job!