Customer Testimonials

Customer service was excellent

Service rep was friendly and through

Actually, I had a very good experience in every aspect of this “transaction”, financing, shopping, dealing, buying, walk through, etc…

Derain was wonderful!

Warranty works was done, Bonnie our service advisor was thorough, pleasant n knowledgeable. Had a great experience.

Good communication

My dog and I were tent camping from NC to Key West when we saw RV billboards and pulled off I-95. Ended up buying a 2025 21 foot long double axel 4,800 lb Grand Design from General RV.

To pull this camper, I then received favorable trade value for my compact SUV in exchange for purchasing a 2026 Ford F-150 V6 Eco Boost from Sunrise Ford of Fort Pierce, Florida.

Walking in the front door at the Fort Pierce General RV, lovely receptionists greeted me warmly and introduced me to beautiful, (inside and out) AWESOME Annie in sales, whose smile and shining eyes make Florida sunshine seem dim.

Annie did a wonderful job of listening to my wish list, showing me camper options and efficiently guiding me to my dream rig. Annie also guided me to buying sway bars and an exterior protective coating for my camper.

At one point, Fort Pierce General RV GM, Billy Ray, engaged while I was buying my truck and we were able to decide upon a wireless brake controller, which Fort Pierce General RV installed and this prevented my waiting multiple days for a Ford parts delivery scenario.

Fort Pierce General RV Delivery Services Expert, Terry Small is a man of huge heart and knowledge of the features of my Grand Design camper. We also swapped stories and became brothers from another mother!

Pedro installed my safety sway bars and some other items, which I greatly appreciated.

Finally, Toi in Finance was equipped with ears to hear, empathy and kindness, which EVERYONE in the Fort Pierce General RV dealership displayed to me over and over again.

Toi and I got my wired purchasing funds, out of state tax, title, tag related paperwork and 5 year 60,000 miles extended bumper to bumper warranty handled so that I’m now in a worry free state of mind.

A spotless restroom, cooled bottled water and even water and Scooby Snacks for my dog capped off a stellar Fort Pierce General RV experience.

I will stop back in when my travels allow because the good folks of Fort Pierce General RV are now my friends. What more can a fully satisfied customer say?

I was in the market for a new rv.

Staff was very friendly at all times and easy to deal with.

We were treated like Royalty

Enoch my advisor and Matt my technician were superb. Knowledgeable and helpful

For someone who did not buy an R v from you, I felt very welcome. Everything was clean and neat. You honored my appointment And started right away

The buying experience was low pressure from a timing aspect, we were ready on our timetable not coerced into a deposit on something we weren’t sure about.

We will see how the service goes long term. The department is certainly busy… it seems every day.

Richard our service tech was great and very responsive to our needs even though the store had experienced a broken water main that had everything in chaous

The process went reasonably quick and was well handled by all staff involved. Thanks

Enoch the Service Adviser was great and kept me up to date on all work being done and status. So was the technician who worked on my rig. No surprises on final costs and Enoch worked with me and my budget.

Polite and thorough

Prompt seevice

Polite and very helpful staff.

Gage did a great job of keeping me informed thru the process. He even arranged a ride home when the work took longer than expected. Gage listened to my concerns.

Friendliness of all the staff, pet friendly and willingness to listen and answer all questions.
Will be back.

Friendly knowledgeable staff made the purchase very easy

Everything was handled very smoothly.

Friendly and helpful associates

We had a couple of items in our RV that required service. Lucas was very helpful and keep us informed of work progress. He explained the service completed and was very professional. We give Lucas two thumbs up!! 👍👍

The walk through with Bill was very professional and good !! But when we were ready to leave with the fifth wheel, it was very upsetting. All the , water intakes were not. capted, storage doors were left open, refrigerator was left on not very professional !!

Tina and the ladies are great to talk too. Tina gets stuff done right away, she goes out of her way to get what you need done. The new guy that was checking all the stuff he was supposed to do was fast , he is nice and pleasant to talk too. Everyone is very nice there.
The building was being fixed due to a water link and there was white film from the cement they are putting in driveway it was over my rugs from the peoples feet. That’s fine I can clean that. They need to were something over there shoes to keep it out of the rv’s.

I wanted to take a moment to thank you and your entire team for the experience we had while purchasing our camper. From sales, to finance, to the insurance group—everyone we interacted with was friendly, knowledgeable, and genuinely helpful. That level of service does not go unnoticed, and we truly appreciate it.

I also want to specifically acknowledge how your sales team handled an unexpected situation during our visit. When my mom fell inside one of the campers, your team stepped in quickly to help—bringing my brother’s car up to the lot and assisting her out of the unit. That support in the moment meant a lot to us.

There is one concern I wanted to share, coming from a place of both care and professional perspective. As the safety program lead for my organization, I was surprised that no formal incident report was completed or initiated at the time of the fall. Given that it was known she was heading to urgent care/ED, I would have expected some type of documentation and follow-up process.

Additionally, while someone did eventually ask how she was doing, it was about two weeks later—and at that point we shared that she had unfortunately sustained a broken femur requiring surgery and hospitalization. The follow-up felt more casual than what I would typically expect after an incident of that nature.

I’m sharing this not as a complaint, but as constructive feedback. You have a strong team and a great customer experience overall, and putting a clear incident reporting and follow-up process in place would only strengthen that further—both from a customer care and liability standpoint.

Thank you again for everything you did for us throughout the buying process. We are looking forward to enjoying our camper and being part of the camping community.

Great experience. Everyone is friendly and knowledgeable. Will definitely continue to use them

The staff was very courteous in getting us checked in and taken care of