- Phone: 248-349-0900
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Customer Testimonials
Helpfulness of all the staff.
Shawn and Chris were very willing to help and answer all of our newbie questions!
Ability to get specialized parts. Great progress updates from Tonia.
My new service advisor is great
I was very happy with the service. You got my unit in and back out of there promptly at my appointment time.
They're thorough and fair.
Very accommodating, and professional
Phenomenal communication and turnaround of our camper.
Veronica In service department was a pleasure to work with and had my rv back quickly
Katie was super and my issue got fixed same day
My contact, Linda, was very helpful and worked to get the job done within a requested time frame I asked for.
They have a very professional team from start to finish. We had our camper up there for a few repairs and some recall work. The team kept me informed on where my RV was the whole time and when it would be finished. I would recommend them to anybody !!!
Professional
Easy to work with.
Christopher Sexton, My service manager he's always done everything that he can do to help me out in the many situations that I've had with my 2024 sanctuary. I have a handicap child and my Sanctuary is my everyday driver. Mr Sexton has always taken into account of my little girl and the need to have my vehicle back as soon as possible. I'm very grateful for everyone at Fort Myers General RV for accommodating us.
Learning process, people are trying, all good special things to Don and Spencer
Work was done as requested, easy to deal with.
The entire experience was good from the sales to picking up my new rv. The best part was when I had a roof problem and Chris Dietrick and staff went far above my expectations and replaced the roof membrane.
Cameron was great to work with. He has answered all my questions and took the time to work with me when I showed up unannounced before a road trip.
The sales staff was great. A shout out to Weston in finance.
Smooth
I recently visited the parts department to order a new storage compartment door, and I had an exceptional experience, thanks to the fantastic assistance from an older gentleman working there. His knowledge and customer service made the process seamless and stress-free.
From the moment I approached the counter, he was attentive and genuinely interested in helping me find the right part. I wasn’t entirely sure about the specifications of the door I needed, but he patiently asked detailed questions to understand my requirements. His expertise was evident as he quickly identified the correct model and confirmed its compatibility with my setup.
What stood out most was his friendly demeanor and willingness to go the extra mile. He took the time to explain the ordering process, provided an estimated delivery timeline, and even offered tips on maintaining the new door once installed. He also double-checked the inventory and ensured the order was placed promptly, keeping me updated every step of the way.
The parts department itself was well-organized, but it was the gentleman’s professionalism and warmth that made the experience truly memorable. I left feeling confident in my purchase and grateful for his outstanding service. I’d highly recommend this department to anyone needing parts, especially if you’re lucky enough to work with him!
Extremely professional clean explanation to my questions, staff also has a good knowledge what they are offering in store
Amanda took excellent care of us and was always in contact informing us of the progress being made.
Everyone was very friendly and knowledgeable.
Buying from general rv in Draper Utah was an amazing experience. We were treated amazing by everyone. Sales team was awesome, Bobby C is awesome! Finance J Dulco was amazing and worked with us! Wyatt did a phenomenal job showing us all about our new trailer. And the techs installing our second ac and hitch laying on the hot asphalt were so appreciated so hard working! No other place I’d buy from!
They were there when I needed something fixed. I didn’t even have an appointment. I rolled in and they had me fixed and on my way out again within an hour. Awesome service!!
Jake was my contact person, he made dropping off the RV, Recall Notice Work and other scheduled work to be done was communicated thru out the time the RV was at General RV. Was easy to go over everything that was done and the RV was out and ready to go.
It’s good
I was treated kindly, and the assistance to my problem was taken care of quickly.
They got the job done.