Customer Testimonials

Lori & Christina are top shelf and they are the reason I keep coming back! Ladies I thank you!!!!

My service rep Katie kept me informed about ordering the part the day it came in and told me when the coach was ready to go. She is very good at her job. Very happy.

My service advisor Matt was very professional and knowledgeable about the service I needed.

Staff, from sale to service

Everyone was very personable, friendly, and supportive. I was very pleased with the service. It did seem to be a bit expensive.

Very good experience all around.

Very friendly knowledgeable staff. Informative without being pushy. Worked with us to get our best options available. Customer Service has been very good and hopefully will continue.

Everyone was very helpful and answered all our questions and had good communications from home to the dealership

Shaun was very helpful and kept me informed with the status of the recall.

Lisa and Mark were very helpful and answered all of my questions

Relatively quick and friendly people.

I have bought 3 RVs from this General RV store. The employees know me like family because of all the years. The GM Chris has given me his private cell phone number. I'm lifelong with General RV.

The staff did a nice job winterizing my trailer.

The overall walk through of the new RV and the time they took to explain items

The walk through was very thorough and you covered everything we needed to know to operate the RV safely.

Fast turnaround

Greeted promptly. Updated regularly and price was close to estimate

Nathan in Service was excellent in keeping us informed about our Motor Home while it was in service waiting on a new refrigerator that was being covered under warranty. Looking forward to be able to go camping very soon (Live in Florida) .
Thanks again General RV (we have purchased several units from you (from N.Canton Ohio and Florida) We will continue to be your customers. 👍👍

Easy to deal with! Very knowledgeable staff. Very friendly people

2017 Entegra Anthem - Friendly staff, technicians came out and talk to me about possible electrical problems. They explained that the coach was working correctly. First RV and 2 yrs new to RV so great to know that you have a service center with experience technicians you can depend on.

My service advisor Brandon, Jeremy and most of all Ian the service tech. These three men are the reason I keep returning for service by driving from Long Island to General RV in Pennsylvania.

Everyone we engaged with were very professional and personable. I dare mention names in fear of missing someone.It was a great experience spending all that money. Lol
Honestly, everyone we spoke to are very good people. The knowledge in RV’s is second to none In my opinion. We appreciate the good experience buying our camper.

We appreciated being able to get the trailer winterized with the drive thru process.
We appreciated the inspection.

Checking in was easy. Techs were friendly and very helpful They are in process at this time servicing our camper.

Nice and knowledgeable people.

Fast easy and friendly

We were happy with their selection and sales. Also great walk through

Service team is very helpful. Called for an issue while on the road, part needed to be ordered and we were only going to be home for about 10 days. They ordered the part so it was there when we got home and was able to get the repair done a couple of days after we arrived home. Work was completed and able to take my RV home to get it repacked for the next trip.

The staff were very knowledgeable in their fields of responsibility and friendly and professional at all times. The results were a smooth sales experience and two very happy customers.

We loved our sales associate. He was honest and relaxed and we felt he was so knowledgeable and informed. We felt really cared for with his level of service. David McGee.