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Customer Testimonials
Friendly staff
Communication was excellent. Check in and check out was very easy and super convenient with being able to pull inside. They did a very professional repair on what I thought would be a tough thing to fix. The price was appropriate. Our Thor hurricane was there over the blizzard of 2024.. We had to wait for the snow to let up a little bit and they brought it inside the night before we picked it up to thaw it out.
We bought our motorhome there new a few years ago and they did all the warranty work, and that all went really smooth.
Great customer service best place to buy an RV with great people to stand behind your purchase
Personal experiences. Im treated like family
Shane gave us great service. Much better experience than General RV service center in Dover.
Very friendly. Not pushy.
Very helpful. Lots of service locations. Had the travel trailer that I was looking for.
Very nice and down to earth staff. Didn't feel rushed or pressured to purchase, offered all the benefits and options available.
John Smith. He had a answer for all my questions.
This is my second travel trailer from general RV and we always have good people helping us with our concerns and services. We just bought our Grand Design Imagine during this horrible winter freezing storm. Because of this we could not pull out our trade in RV trailer from our Storage Company because of snow on roof and lot filled with snow and ice. General RV is understanding and will hold our new rv until weather improves which might be a couple of weeks. We went to the RV Show in Schaumburg and we did not like the other RV dealers. We have always been loyal customers and if any problems have occurred you always treat us with respect and kindness and professionalism. Thank you all.
Friendly and easy to work with.
The people. Beth, Brian, Joey, and Cheyanne were all courteous and professional and knowledgeable in their trade. Beth especially was very helpful it was Beth that showed me my coach, explained the operations, and took notes of thev3 small items we discovered that needed attention. The "team" also made me feel comfortable and important.
Your staff is knowledgeable, friendly and proficient. I never felt pressure to buy.
The Clarkston staff is excellent and has made our most recent experience a great one. The staff is very knowledgeable, friendly, helpful and responsive!
They take care of me. 2nd camper from them
Polite people
Making sure we can get a camper with all the needs and wants that we have for the right price. Very nice people and scheduling was very good.
Friendly service and sales people. Nice waiting area
The whole process was very attentive. From sales rep George and Jared to our delivery people George and Maria they all treated us very well. We were becoming a pain and they were still very nice. The technician (I think was Tom) was very good and took care of a lot of the issues
Everybody was friendly and helpful.Darrel was a great salesman.He really listened to what we wanted.Only showed us RV that matched what we asked for.Only needed to see about 5 RV before we found the one we love.Chuck the financial manager was great and funny.
I really enjoy the experience of working with your sales and repair teams. Unlike other dealerships, there is no pressure. We look forward to working with General RV for years to come.
I was so excited with the excellent service I received from Caitlyn Drewyour, my service advisor and Mike who did my work. They were kind, competent and explained everything to me! I highly recommend them for services!!
Was really helpful for what I was looking for
Very responsive and quick service! Thank you!
Keeps me up to date on the status of my motor coach for hail damage.
Quick in and out on warranty work.
Michael is the greatest...
When we picked up our camper we had an amazing walk through and were assured that our used camper was in excellent condition. Michelle S was very helpful and personable. Even when the rest of the location closed, she stayed after to help us. She was very kind and answered all of our questions.
Amazing custumer service
Jerry Scott
Amazing services in ordering and receiving just what I need. Thank you!