Customer Testimonials

Knowledgeable. Friendly. And eager to make your dreams happen

Craig Carver was very personable; he’s the reason we bought our Grand Design from your store! Honestly, we didn’t expect to make this purchase. We were just looking!

Customer service is superior. Robert in parts is tops.

All are questions were answered. Every one was very professional. Both Eileen and I were very happy with the experience.

Aways welcomed by friendly staff at entrance and at parts counter. They always are helpful getting us what we need for our RV.

Always great service is provided and personalized

Very good service, very nice customer service and friendly people

Found the Rv I wanted but needed to make a change first and General made it happen.

⭐️⭐️⭐️⭐️⭐️
Absolutely outstanding service from Fernando at General RV in Salt Lake City, Utah

From the very beginning, Fernando went above and beyond to make sure we were updated and cared for every step of the way. His communication was proactive, clear, and incredibly professional, we never felt left in the dark. He consistently kept us in the loop with updates on our RV’s service timeline and even when there were delays like a mismatched flooring shipment, he handled everything with transparency and grace.

It is rare to find someone as committed, kind, and solution oriented as Fernando. He coordinated with multiple departments, ensured our warranty items were addressed, and always made us feel like a priority. His attention to detail, follow through, and genuine care made what could have been a frustrating process feel seamless and supported.

If you are considering service at General RV in Utah, ask for Fernando. He is truly the gold standard.

Prompt courtesy knowledgeable and friendly

Mark Davis as well as all the Staff were very helpful.

Excellent service and responsive to gas leak and water leak

The staff were friendly and helpful.

I came from Trade Winds R V center ! I dropped it off over 3 weeks ago ! Still didn't look at it! SoI picked it up and brought it to General R V center! Went to the service center and got waited on Immediately even pulled in the bay to look at it ! Waited about 15 minutes and they told me what I needed! In less than an hour it was done ! Very satisfied with their service!

Repairs were done in a timely manner

My pleasant experience started from the initial phone contact. The service department provided everything I needed from part ordering, notifying me the part was now available to scheduling my appointment. The repair/ replacement was quick and done well within estimated times. Hospitality was abundant and offered often. I will return should the need arise for any additional repairs to my Travel Trailer.

Staff is helpful

The keep you camping service was quick and efficient.

Andrew went out of his way to help me replace my towbar

Great work very hard to get the price right financial person with very polite and helpful. I feel that it went up and beyond when you needed to do I appreciate the salesman sales manager and everybody there were very helpful. Very happy with the camper.

Being a proud owner of a 2019 Discovery LXE 44H which we purchased new and having it serviced and repaired all across the U.S.A. knowing the purchase is only the beginning of the adventure of owning a motorhome and finding and receiving quality services and repairs is just as important as the purchase. I have been fortunate to have been assigned several competent service advisors over the years but none as knowledgeable, professional and straightforward as our 1st and current advisor Sean Robey who recently took care of a KYC (keep you camping) issue successfully and I must say again Sean Robey is a huge credit and asset to the General RV Service Department of Dover, Florida!

Sales people were not pushy. They were very helpful. They are also ready to make deals. Also like that they are family owned

Jamie in service has been amazing as well as Gordon our salesman. Karen in parts has always been helpful from the day you opened.

Danny is awesome

Good service

Great service

The personalization! They take the time out to make sure everything is specific for you! They go through every little step of the RV with you to be sure you know how the functions work, what to do and what to expect, from underneath to ontop, you will know what you have, what to do with it and how to take care of it!

Great people and very helpful

The service rep Taylor was very helpful and explained the process. The tech working on my 5th wheel was very careful and did excellent work. Both went above and beyond.

Amanda is my service advisor and she is always pleasant to deal with and helpful in getting my problem resolved quickly.