Customer Testimonials

Amy was a sweetheart and helped me so much with my dog and husband (has dementia). Mike explained the operations of the motorhome in a thorough, understandable manner. Actually everyone was super!

I originally scheduled the service at another vendor. After repeated excuses I called General. I was given a same day appointment to drop the unit and service was delivered as it was promised. I was also updated during the process. Nice peoe throughout the facility also.

Sales guy was top notch! At pick up everyone was nice and friendly..and efficient.

Our service advisor Nick was very clear in explaining what the issue is. There was no high pressure sales. As Nick was very clear in showing me the issue and giving an explanation it makes sense to have General RV complete the work suggested.

Customer service was excellent! Nick got my batteries for me and carried them to my car.

Everyone is so nice and helpful. Very knowledgeable and informative. Kept me up to date through the process of replacing my awning. Will definitely go back should I need any other RV services.

I have come to build a relationship with my service provider Maddie M. She is thorough, polite, and never pushy.

Very attentive.

Everyone is super nice

Very efficient, very friendly and helpful staff.

My son Matthew Adlam works there and highly recommended me to purchase parts from them and so I did and Kyle checked me out and was very pleased with the results

I was able to get an appointment within 2 weeks for an evaluation of my service needs and a follow up appointment within a week for a repair, getting me back on the road very fast. Missy was absolutely wonderful to work with. Thank you all very much.

It was a pleasure to work with the General RV Team form the start. I enquired about a used inventory unit on line and was contacted immediately by a sales person (Bill Lossell). I was then able to negotiate a price that worked for me over the phone and made arrangements to view the trailer at the Ocala General RV location. We were greeted at the dealership with a VIP badge and were escorted to preview the trailer by Janeese. Where we went through a detailed inspection and preview of our unit. We found a couple of things that were not to our satisfaction however, Nick (sales manager) took care of the things that needed attention and we finalized the transaction. We also appreciated the delivery of our new purchase to the campground by the General RV driver exactly as they had promised. I would highly recommend doing business with the Genral RV Team of Ocala.

Frank Henderson works at giving great service!

We were treated great from the start. What a professional group. We bought our unit from an off site agency. They made us feel comfortable with the concept and assured us if we didn’t like it we could refuse with no penalty. I would recommend General in North Canton to anyone.

Brandon Baker is the Best! Very Professional! Customer Focused! Knowledgeable! And wants the best for his company and his customers! A real asset to both of us.

Thomas Hartman and his team are first rate. If everyone shop had a Thomas, the overall reputation of the RV industry would be way higher.

Good reliable service.

Everyone wanted to my sure every. Concern was taken care of

My sales person was very helpful as was everyone I worked with thanks

Did a great job, easy to work with.

We needed service in the middle of a 3 month rv trip. Everyone was very helpful, con earned about our situation and responsive and efficient in getting us back on the road. Britney was great, keeping us informed every step of the way. All of the staff were friendly and helpful from the greeter on arrival to the walk through by Andrew at the end. I would highly recommend General RV Center for routine service or especially for emergency travel assistance. I can only hope the the center in Mesa Arizona will be as great.Special thanks to Andrew who went over and above to get our braking system installed and functioning correctly.

Rick was a genuine guy with some great stories, that we are about to do. He made it comfortable for us in making our decision. Solomon on the other hand— he was cool too, with helping get the best financing deal. Jen, Frank, Mike, the mechanics, sorry if we missed a name or three. The Cline Crew thanks all of you for excellent service and we appreciate you. THANK YOU

Everyone has been pleasant and respond quickly.

Our salesperson was very knowledgeable and friendly...after we purchased, everyone else was as friendly!

All professional

Very friendly and helpful staff. They went above and beyond to help with our trailer repair, inspection, and transfer of ownership. Amorette and Larry (I think) were especially great.

Good customer experience.
Timely repair.
Easy drop off and pick up.

Everyone was personable as well as professional. Everything went smoothly. Good experience.

The friendly people. I have always been impressed by the friendliness of the staff. L0