Customer Testimonials

Very nice people.

Knowledgeable and experienced staff.

Brendon in parts extremely helpful, said he was gonna call me back and actually did within a few minutes
Parts were waiting on me as soon as I got there.
Thanks

Everyone from beginning to end was helpful, efficient, courteous. Thanks you all

Very friendly and down to earth staff.

Above and beyond customer service in every facet of our relationship. I know GRV is a business but I've never felt that I should take my business elsewhere.

The team was very prompt and friendly

Danny Thomas does everything he can to fix the issues and make sure the work is done. It is a pleasure working with him.

The counter staff were very friendly and helpful

Flexible schedule for appointments, easy to work with, excellent understanding of the features of the units available.

Employees in all departments were very friendly and knowledgeable. We are very happy with our RV purchase experience.

The sales associate and business managers listened to my needs, and got me into a unit that met those needs at a reasonable price.

It was a very nice experience from sales to delivery.

Friendly service and very prompt in getting us in the camper.

I have always gotten excellent service from the folks at General RV. My latest experience with Justin was equally as good. I have a Camping World that is closer to my house where I have taken my RV in the past, but I find it is well worth the extra drive to go to General RV for the service I get.

Anthony was a great salesman and Adam went above and beyond to help us get the best deal possible

Knowledgeable people and good prompt repair work.

Great!

The workers are all polite. Very nice to talk with.

My sales person ma Robertson was absolutely amazing. Honest and very very helpful.
Financing Ashley was very nice and attentive as well. Great people great help

On trip next day. Didn't have lights on camper
They got me in on a emergency an fixed the problem. Great team great service. I would recommend to everyone. Hats off to the service providers your top ten everyday!!!!

Kayte was AMAZING and transparent as always

Know the people and trust their work and knowledge

Friendly!

Got us in quick

Great service and people that care!

I had a great experience at General RV from start to nearly finish, and nearly everyone I dealt with earns a solid 5 stars from me.

My sales person, Matt, was outstanding and supportive throughout the process of buying my first camper. He was never pushy and always focused on my needs and what I wanted. He went above and beyond to help me find the perfect camper and land on a Last name removed that worked with my budget.

The staff on the floor - Andrea and Carlos - were professional, friendly, and helpful every step of the process, keeping me informed as things moved along with the walk-through and prep work. Andrea was especially attentive, even through she was short staffed and covering lots of stations, she still kept me completely informed and was so gracious and friendly.

The operations manger, Dawson, spoke with me personally to check on my experience and solicit honest feedback about my interactions with his team and the dealership. He was down to earth, professional, and sincerely cared about his customers having a positive experience. I was impressed with him taking the initiative to get to know me and make a connection.

The only sour point for me, came during signing papers with the business manager. He was friendly at first, making lots of small talk, but his attitude and treatment of me changed drastically when I kept saying “no” to buying the extended warranty. He used hard sales tactics, fear, intimidation and bullying to try and pressure me or guilt me into buying the warranty. There were several comments he made that shocked me, which I won’t share here. It was one of the worst experiences I’ve ever had with a sales person. It left me feeling so uncomfortable and upset I nearly got up and walked out on the deal. Perhaps because I was a female on my own he thought he could bully me into making the purchase. I don’t think he wouldn’t have treated a man in that way. Once he accepted that I was not going to buy it, his tone became short and irritable, and he snatched the signed papers away from me, no longer made eye contact or looked at me, and barely spoke to me. He said a forced “congratulations” as I signed the last paper and I left his office.

It was a very unfortunate ending to what had otherwise been a very positive experience up to that point. It left me with a pretty rotten feeling right after making a huge purchase, and it took me a few days to get over the emotional yuck from that interaction. Looking back, I should have excused myself and asked the operations manager or some other male to come into the room while I finished signing. I can definitely recommend this dealership and my sales person, but sadly, I would have to encourage any single female to make sure they have a male present when they go to sign papers with the business manager.

Did my walk thru with Becky and she was great!! The finance portion went very smoothly also!
Great experience start to finish!

We enjoy the promptness and level of service at this location. Staff is always friendly and service techs quick to help!

Great experience