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based on 8935 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional and does a good job 🧽
It works well and helps to lift the nap. The worker did a great job!
Quick and I see results!
He did a great job, was on time, and professional. I felt very comfortable having him in my home.
Radio
My grout looks very nice after the cleaning. It just left a white residue afterwards that washed off with water. Overall I thought it was a good job!
friendly service and excellent products for my hard pet stains.
We cancelled service. They did a great job on center of room but did not clean the perimeter. I r requested to be fixed Payed for service. 2nd time in a row the floors not cleaned around edges.
People are nice but never reached back out to attempt to fix. Never returned keys to our building.
Again nice people but work wasn’t completed
I loved that I was able to book online and get a quick appointment. The staff and technician was very knowledgeable, personable and friendly. My technician made sure I knew the process, what was all being applied and how it worked. Would highly recommend Zerorez.
Reliable, on time, and the pricing is fair.
He did a great job
friendly , informative, on time.....................
The service was very through and professional. The service tech arrived on time. He respected our home in every way. The service tech answered all questions and was quite personable. The end product was really good. I will be using Zerorez again.
Our carpet looked so clean when Alex finished. He had our living room and 4 bedrooms to do and was very efficient with his time. He was professional and friendly. Thank you!
Love are young man smells good and dry fast!
Notified technician to concentrate on areas that are highly trafficking do to visible darkness of color on carpet, when technician was all done carpet looked the same as before.
The Zerorez Team is dedicated to providing excellent service and we take it seriously when we do not meet or exceed your expectations. We appreciate the feedback. Zerorez has a 30 day Workmanship Guarantee and we can come back to your home and address any issues or concerns you have about the area(s) we cleaned. If you would like we can set up a date and time to re-service the area(s) that we originally cleaned. If there are any treatments used at the time of re-service there would be additional costs added.
The technician was very friendly and professional.
Devin was very through, and friendly. He did a good job.
There is fewer chemicals used, depending on the problem areas present.
I can't remember the techs name but he good the yellow stains out. Way to go. Good job.
Awesome job
I am very satisfied with the job that Zach did on my carpets yesterday. He was very through and answered all of my questions. He was very friendly and professional and I would recommend him highly. I hope I get him the next time I need you guy's 🥰👍Than you Zerorez and Zach!!!
I like the technician that came out. He was super friendly and did a good job.
We like the length of time our carpets have protection against stains compared to other companies we have used. We also appreciate you being willing to come in after hours to get our preschools clean.
I like that you are willing to come in late (after hours) to get our preschools cleaned. I also like that the solution you use keeps the stained areas clean for longer than other companies we have used.
Prompt, fair, and great job!
Tech did an excellent job. Carpet looks great.
the tech was fantastic explained everything and was so nice.
This time the gentleman was very knowledge. , he did a wonderful job and he put the time on sucking up the excess water. The last time we had it done our carpets were wet for over 2 days. There was places on our carpet.That was wet where the water would come up between our toes Thank you for doing a wonderful job.Hope next time will be just as good
Brandon was very knowledgeable and explained the process, very kind.