- Phone: 509-582-9000
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based on 8150 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was great to work with. Did a fast and spectacular job! The carpets were good as new when he was done.
Your technicians are always friendly and polite and know what they are doing. Their training assures they can answer questions or they find out.
Your means of cleaning carpets is what we like best as it does the job and dries in hours, not days (yes we have had those).
Awesome
Technicians did not wear foot covering this time.
Awesome job, as usual.
Your service guys were very friendly and professional and did a great job
Good service, on time, and will come back and take care of any problem areas.
Friendly professional service! They were able to remove stains that I thought would never come out. The house smells fresh and clean, not like chemicals. Great service and price. Recommend Zerorez to anyone!!
Friendly and informative staff, they were on time and did a great job.
Very efficient and courteous of Cameron is outstanding!
Super courteous, pleasant, informative techs. Professional. Am looking forward to clean carpets for quite some time if it's true that less residue is the answer.
Job well done
Friendly and effective
Price, professionalism, promptness!
We have tried several other cleaning companies over the years at this address. Haven’t been satisfied with any of them (some much worse than others). But we are very satisfied with our recent cleaning by Zerorez. The technician (Alex) was very friendly, and worked very hard to do the best job she could. Our carpets are now the best they have looked in years.
Personnel is knowledgeable and professional. Results are fantastic!!!
The Technicians were friendly, very helpful and efficient. They were able to get out a couple of stains that were of concern. Would highly recommend ZeroRez!
My carpets are only three and a half years old. They are well maintained. I brought in Zerorez because I wanted the recent dirty spots and high traffic areas cleaned up after my family just visited.
The technician said there would be wet carpet for six to eight hours. The carpets were wet for four days. Stairs faces were soaking wet until the very end.
The dirty spots I had asked to be cleaned are still dark and dirty.
The high traffic areas, front door entry, stairs, top of stairs and entry to office, are still dirty and dark.
I am very disappointed.
Not only was it very expensive but now I need to shampoo, spot clean and hire another cleaning company (more expense) to clean what should have been done the first time.
Tracy, thank you for letting us know. We will be reaching out to you today regarding your experience and concerns. The carpets should have been dry with in the 8 hours so this is a concern for us. We guarantee our workmanship for 30 days and will come back to re-clean any areas on the invoice you are concerned with at no cost with our basic cleaning. I hope you will have us back out so that we may have the opportunity to improve your experience with us.
Great professional people and unbeatable service delivered‼️
Easy to schedule. On time. Staff knowledgeable and courteous.
Our company likes the fresh look our carpets have after Zerorez cleaning. The technicians are professional, efficient and thorough. They even removed ground in spots in the well worn areas.
Professional efficient service that was easy to schedule and didn’t have to wait weeks for an appointment. Thanks
Good job. Personable staff.
Already sent you a text mssg
Quick and easy! I used other carpet cleaners but you guys have been the best by far! The results are night and day. Our tech Jordan was really cool an very professional. Definitely gonna be calling these guys back in the future
Very professional and knowledgeable employees that do a GREAT JOB of cleaning old carpets.
That carpet looks great and there is no smell. I am very sensitive to scents and other cleaners leave a cleaning product smell. But Zerorez does not. Yay!
Carpet looks so fresh and clean. The tile grout cleaning looks great. Thank you.
Technicians performed quality work quickly. My carpets are so clean and my house smells fresh!
Wonderful Job