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based on 8935 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I had zerorez come out to my home to clean my couches. They sent Nathan and he was awesome! He was very knowledgeable and explained the process very well. He showed up on time and I felt that he did not rush through, took his time and did a very thorough job. I use thier services for my carpets and will now be using them to for my furniture.
They were able to finish up a concern on the cleaning of an area rug and it looks great! Great to see good customer service.
Guys were very efficient, the packing was adequate but I feel, there might have been more though into the weight distribution based on the load. The trailer when done was heavy front loaded and was had on the Suburban which is a decent vehicle and had a tow package. I think they thought the appliances might be heavier but since there was no refrigerator or stove and the washer and dryer were relatively light, the only weight mid trailer was a dresser. I will probably redistribute prior to moving cross country. The load was temporarily moved from Washington to California, just to note.
Use less water
You guys are doing great job!
They were quick and efficient! Our old carpet looked so much better after the cleaning.
On time. Explained process. Friendly. Tile cleaned well.
Jake did a great job. He was on time, very professional. I would certainly recommend this company to anyone.
Brandon was awesome!
He seemed to be extremely careful while being thorough. He was on time and pleasant to work with.
thank you
Leif and First name removed
The service person was excellent and thorough! The rug looks great!
Great communication and customer service. Everyone was very kind and attentive.
The carpet cleaning was the best I’ve had by far had some set stains that they were able to get rid of, really hey with their services would highly recommend to anyone!
They came right on time, cleaned all 3 rooms in one hour. The carpets look great and they dry faster than other cleaning companies/
The service was very good. Everyone, Rosey (scheduler) and service techs Nick and Brandon were pleasant, professional and prompt. Nick and Brandon were trained-up, efficient, well groomed and uniformed, very friendly, answered my questions and after I walked down the job and explained what I expected (knowing that the best carpet cleaning can't fix worn/abused carpets) they described the results that they could achieve. I was satisfied with the job, price and service and would recommend ZeroRez. đź‘Ť
I was extremely pleased with the service provided by Jake! He was friendly, professional and considerate.
They were prompt, friendly, and the two gentlemen exceeded my expectations . Job well done
It was easy to get an appointment, they were efficient and friendly.
Easy to make an appointment, showed up on time and did an excellent job cleaning my ductwork. Reasonable pricing too
Clear guidance from tech, fast service
Great customer service.
great customer service
The technicians explained what they were going to do and how they would do it gave me an upfront price of what the service would cost. I’m very pleased with the way. My couch and loveseat turned out after cleaning as well as the carpets. They were very dirty and they look brand new thank you guys.
Jake from Zerorez came and did a really great job, was in and out in a relatively quick amount of time, considering we have a small house. We do have a rather off-putting chemical smell now when the AC kicks on, but thats to reduce/kill any existing/future mold or other bad things living in the duct work, so we're okay with it.
The technician, Nathan, was amazing! He was informative and did a fantastic job. If need to use your service again, I will be requesting him.
My ducts didn’t get cleaned. I went through with a regular shop vac and vacuumed them out myself and there was still a lot of debris in the ducts after you “cleaned them out”!
Technicians were very professional. Communicated with me about concerns and gave me options. Work was done quickly and carpets look great. Highly recommend.
Outstanding customer service and a great attitude exhibited by staff, a rare commodity indeed in today's corporate world.
Good job, as alaways
Competitive prices.
Quality technicians that are always polite and informative.
Protection of home from damage or rubbing corners with hose.
Carpet is not soaked and dries in a few hours. Worker was very professional and just got to work on the carpet and it looks great!đź‘Ť