- Phone: 509-582-9000
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based on 9102 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great communication. Excellent service.
The products seem to work as advertized even on our old and tired carpet. We appreciqate Christian getting his work done in a timely manner and he was pleasant to talk to. Thank you Zerorez.
Did an outstanding job!
I had a couple stains in old carpet that I hoped would be removed, but I understand you all are not miracle workers.
Technician was courteous and friendly. He was on time. His suggestions were helpful. The sale price was great.
My sectional has leftover lines on it after drying. Some of the lines are not rubbing out of the couch. My carpets are clean and happy with them
Did a very good job and was very thorough. The salesman was very polite.
Very professional and do a great job.
No residue
Christian was wonderful and our carpets and rugs were so clean! Dried very fast too.
Nick, the service technician, was so very knowledgeable and thorough while inspecting, preparing and cleaning our carpets. We are repeat customers of Zerorez and will continue to return. Good value for a great service.
Your products are free of chemicals and odors. Your personnel are WONDERFUL!! Nick was so thorough and explained everything before he began. He was a great teacher ! And Jordan the manager was a great help also. Rosi the receptionist is so kind and flexible. I love Zerorez. And i love my clean carpets!
Prompt and courteous. Have used in th
Provider was very thorough in expain8ng the process, especially dealing with pet odors. I appreciated his recommendations.
Very nice and professional
He did not rush through the process and was not in a hurry to leave before he was sure I was happy with the results.
Technician arrived at beginning of window and worked efficiently. He did a good job explaining what he was doing and what he found.
Carpets are cleaned in a healthier way and they always look great. Most areas of concern get stains pulled out of carpet.
no comment
quick and easy
Zerorez came when appointment was scheduled, did a brief walk down. Asked if I had any questions or concerns and then got to work. Carpet looked as good as new when they were done. Thanks!
Friendly and helpful technician. Area cleaned looks great.
Carpet is still wet!!!! area was not cleaned properly
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
You Always do a fantastic job. And your technicians are always very friendly.
I like how nice it looks after being cleaned.
I love how it smells clean!
I like how quick it dries!
Great job and friendly professional people.
Excellent tech and super service! Will use them again!
I gave a review.
Prompt, personable and efficient. Very nice job!
I was impressed by how much care and attention the Zerorez team provided for our organization's carpet cleaning. The team was determined to leave the carpets better than they found them, so much so that they worked well past regular hours to complete the job. Most people would have finished the task without providing the care the Zerorez team provided us and our building. We will undoubtedly be seeking to work with them again in the future.
Services very professional!
Very friendly staff, and our couch looks new. With three kids, dogs, it was ready to go to the dump. Now, literally looks new. Still in shock. Thank you!