What our clients think of us!

I like the fact that vents are each individually cleaned. Jordon was very professional and was training JR. Both were respectful wore shoe covers and made sure corner protecters were in place to protect walls from hoses.

Did good thank you.

The workers were on time, polite, thorough. I am happy with my carpets.

Technician was very professional and on-time. Great communication and reminders. Will use again.

The technician; Cameron. He is professional and friendly, careful in my home, and always does a great job of cleaning my carpet. I also liked the new tech, Jr. Thank you Cameron for your hard work.

Very good service and very good people thank you for cleaning my rucks and my love seat

On time, efficient, quality work!!.

Great job, fast and friendly highly recommended

Not only did zerorez clean my entire house ,but when I called to ask questions they were happy to return and take care of my concerns.
I'm very happy with the outcome and the services they provided. I would recommend zerorez to anyone with allergies, they are spot on , no residue, no chemicals, no smell.
I will use zerorez in the future. 😃

Cameron was real professional. They used corner protectors so the hoses wouldn't rub on the walls or baseboard. Much appreciated.

Service, scheduling, on time, quick, courtesy.

Great customer service, friendly technicians, and amazing at getting pet stains and smells out of carpet

Great job! It sure feels clean!!

Careful work

I’ve had good results in the past but this last cleaning seemed like it didn’t do anything. My carpet didn’t look any cleaner, didn’t smell any different/better and didn’t even feel wet at all. Almost like nothing was done.

Scheduling was easy and I found a time that worked with our schedule. The technician arrived on time and did an AMAZING job -- our carpets and couch look brand new, I'm amazed. AND no residue OR weird smell left behind!

Customer service was great and even though stains did not come out the first time they really wanted to make it right and came back and cleaned my sofa again and came out way better.

They work! The carpet looks great. For a carpet that is 20 years old it looks brand new! The young man who did the cleaning was professional and did an excellent job. He did everything we asked him to do!
Thank you!

The technician showed up on time and did a very nice job cleaning our carpet and stairs. He was able to remove some dark stains caused by rubber feet underneath a reclining chair in our front room.

I have been using Zerorez for years and have never been a disappointed. Technicians are always very professional and do a very thorough job.

Fantastic

I want to thank Roberto and Andrew for going above and beyond helping my family get my mother in law's house ready for her to come home under hospice care. We were in a pinch and under a time crunch. Both of these gentlemen helped us make my mother in law's last days so much better. It just wouldn't have been the same without their help and dedication. I wouldn't hesitate to use Zerorez Tri-Cities for any of my carpet cleaning needs. These guys are great!

Great costumer service ... a big shout out to Rosie and Andrew!

My carpets look great! I’m very pleased.

The young man was friendly, explained everything. Carpet looks wonderful.

The cleaning service was great and the customer service was excellent! The team at Zerorez is friendly, knowledgeable, and very customer oriented. They are patient and answered all my questions. I had a concern and they addressed it right away! Would like to specifically acknowledge Cameron and Rosie…great folks on the Zerorez team!

Awesome

I had the tile in my shower cleaned and sealed. When I went to look at it I found the dark areas in the tile (dirt or mold) still there and now probably sealed in.

I had some grease marks from exercise equipment that occasionally sprays on the carpet. I have removed them before with dish soap and water. The technician said they would be easy to get out. The grease is a lighter color now but spread over a larger area.

Did extra ti make certain we were happy.

The price didn’t upset me… the results were terrible. I couldn’t tell a difference and neither did anyone else. I had no problem with the technician or his efforts… I don’t think the process works. I won’t hire again and I hired someone else to clean my parents carpet at their house. Very disappointed! Very disappointed!!!