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based on 8096 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely and professional. Carpets look amazing again!
Devon, the technician was very friendly and professional. He got out carpets cleaner than I though was possible.
The pet treatment worked well and most of my stains are gone! The house smells soo much cleaner now!
Our tech was extremely professional and thorough when cleaning out upholstery.
The gentleman that took care of us was on time, respectful of our home and seemed to be very thorough. He explained that there were some stains that did not come all the way out and we knew they probably would not. He did a great job for us!
I love the services. I’ll continue to use this company. However, this cleaning did not meet what I thought should happen for the amount of money I spend. I’m going to have to call them and see about a revisit. I have always gotten much better results from you guys than this time.
The employee was very professional and explained the products very well. He did a thorough job.
My carpet is still crunchy after coming out twice. I’m disappointed in the quality of the service for the price
Always a great outcome with super friendly service
Great service. Prompt, reliable, and they do quality work. Definitely recommend these guys.
Very professional and did a great job!
Had tile cleaned, there was residue left around the walls would have been nice to have that cleaned up. Other than that eve try thing was well, service was friendly and explained well. Worked hard the whole time he was here
My carpet turned out beautifully. It dried quickly and adding the orotectant was a bonus. I would recommend highly.
Excellent job, carpets look new. On time, polite, and price is right.
First, we truly appreciated getting scheduled for cleaning on very short notice. The technician was polite, knowledgeable, and quick.
My only disappointment was how long it took for the carpets to dry. He told us 6-8 hours to dry, but most of the areas required 24 hours to be fully dry.
The guy turned on his machine at his vehicle at 3:54.. then at 4:09 he was removing hoses and turning off machine. This included going out to vehicle once during the duration. 15 min of 'cleaning' 2 rooms hallway and runners. He told me it would take 45 min to an hour. I could have cleaned with my Kirby with same results. $200 for a 15min.?!?
Technician did a great job. Was professional yet personal, performed the carpet cleaning with great care.
This was my first experience with Zerorez; so knowing what to expect from this organization was most appreciated. I was given important and helpful information both when I made the appointment and before the service began. And the technician gave helpful answers to the few questions that I had about my carpet and the number of hours of drying time that I could expect would be needed. I will plan to use this company again in the future.
clean, no residue and not smelly
You did a great job! Technician was kind and informative! Loved the experience!
he did a good job ,
Professional attitude by Harrison. He first walked the areas being serviced with us. He explained what he was going to be doing and about how long it would take.
My technician was friendly and knowledgeable and adjusted the provided service to fit the needs of my home. He explained how everything works and gave recommendations for treatments without being pushy. Carpets looks and smell much better!
The technician did a very good job. It did take longer to dry than I thought it would, but overall I was pleased.
The service is always prompt and reliable.
Loved them.
Carpets are clean and service is professional.
There’s nothing for you to do to make it right, but I had my air ducts cleaned and huge messes were left in almost every room where the vents were removed to clean. Two of the 12 vents that were removed weren’t put back. I had to do a lot of vacuuming in the rooms where the vents were cleaned because there was so much dirt and particles from the ceiling left everywhere.
I thought my living room, hallways and stairs were cleaned well, but the carpet in the two bedrooms that were cleaned still had huge stains left. I wasn’t informed about the possibility that that could happen. It just feels like for the $700+ I paid, I would get a better result. It would’ve helped if I could have been more educated or prepared for what kind of stains could and couldn’t be removed. I just think for the amount of money I paid and all the mess I had to clean up and the stains that were still left in the carpet, I probably won’t be a repeat customer. It wasn’t a great experience.
Always satisfied with the results.
The person that came to my home was very respectful of my home and communicated very well with me throughout the visit and did a good job !
Non toxic!!!!