What our clients think of us!

carpet looks great! service technician was friendly and efficient. very happy with my carpet cleaning.

The young man Alex did a very good job. I would recommend his work. Thank, You

The first time you came out to clean our carpets was great and the tech was informative and thorough and did a great job. This past time was not that way. We felt the tech rushed his way through the job. It took him under an hour to do 3 rooms and a large staircase with a landing. Some things definitely lightened but, there are areas that still look untouched that were supposedly cleaned. We didn’t see the same results as the first time which was disappointing with how much money we spent.

Fast. Clean. Polite

Nathan.
quick, friendly, knowledgeable.

Jacob was excellent in both customer service and doing his job to get the best results. Our carpets came out great. I always use Zero Rez as there are no perfumes used and minimal water so the carpets aren’t soaked. By evening the carpets are clean and dry with no scent.

Very polite and helpful! Carpets looked and smelled great!

The tech stuck with it even when his equipment was malfunctioning. He explained everything in detail.

Tech was on time and professional.

Nathan was so pleasant and kind and caring. Your company was highly recommended and I can see why. I would gladly recommend - and already have!

Punctual, ask if you approve of job, go over bill with you. Willing to correct a mistake if made. Professional

When I asked to have my stairs cleaned, it would be nice if there was a little more communication on about how it is done. My stairs have carpet wrapped around the edge where the wood spindles are and you had to come back and clean that part. Also, we had to ask that you bring something to block The cold air from coming in. I feel that should be part of customer service even in the summertime with bugs.

Great service. Thank you

Carpets are always so clean and smell great! They are always friendly explain everything and are efficient!

Do quality work and theemployees are very courteous.

Cleans well

Very prompt and professional. Highly recommended for all of your carpet cleaning!

Rosie is very friendly and super helpful. The work that we have had done has been of great quality. Thanks!

good cleaning prompt. professional

The Tech did a really good job.

Technicians are professional, courteous . Quick service and reliable.

Overall the service was excellent. The only thing that caused me pause was that Jacob left my screen door locked in the open position. The door is half way open- I went to release the door to close it and it is stuck in the open position. I had to get some tools and fix it myself.

I wish Jacob would have said something about it before he left. Unfortunately I had to discover this on my own.

Easy to make appointment and great communication from technician

Was not what we expected. Not as thorough as we thought for the cost.
And the Tech broke a light cover on a wall as well as a glass ceiling light cover during the process. No offer to clean up or replace. He did apologize for doing it.

There were options for appointments within the week of when I wanted to schedule, the customer service was exceptional both on phone to confirm details and the technician (Jacob) who arrived on time, was friendly, informative, and worked efficiently.

Good value for the money. I always go to zerorez first when I need carpets cleaned.

The product and service were great.

Great customer service & care.

You did a great Job

We have used ZEROREZ several times over the years. Always happy with the results. Gordon, the technician was friendly and did a good job.