Zerorez Tri-Cities
1355 Dakota Ave, STE A
Richland
WA 99352
United States

Average rating: 9.2 out of 10 based on 8087 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 17, 2024 — Rated 10 out of 10 by J. Zerorez Tri-Cities
What do you like about our products and services?

Great job and great service!

Report a concern   January 16, 2024 — Rated 10 out of 10 by R.F. Zerorez Tri-Cities
What do you like about our products and services?

I was not home when the tech came to clean our carpets, my husband was and he is a harsh critic. He traditionally does not tip, he was so impressed with his professionalism that he actually tipped him. So clearly, i was pleased and our carpets look great!

Report a concern   January 16, 2024 — Rated 10 out of 10 by L.T. Zerorez Tri-Cities
What do you like about our products and services?

Brandon was just great!

Report a concern   January 14, 2024 — Rated 10 out of 10 by Robert Parker Zerorez Tri-Cities
What do you like about our products and services?

Do a good job.

Report a concern   January 12, 2024 — Rated 10 out of 10 by L.O. Zerorez Tri-Cities
What do you like about our products and services?

The technician was very good and friendly
I have used zerorez before and have been very happy. I had 2 recliners, sofa, loveseat and 2 area rugs cleaned all turned out great. The furniture was very wet so it took awhile to dry.
I will use zerorez again and very happy with the work they did

Report a concern   January 12, 2024 — Rated 10 out of 10 by T.T. Zerorez Tri-Cities
What do you like about our products and services?

Your techs did a good job, and were extremely polite and personable.

We will definitely use you again.

Report a concern   January 11, 2024 — Rated 10 out of 10 by V.S. Zerorez Tri-Cities
What do you like about our products and services?

The service was professional. The cleaning was thorough. The cost was reasonable. It was great doing business with Zerorez.

Report a concern   January 11, 2024 — Rated 10 out of 10 by M.B. Zerorez Tri-Cities
What do you like about our products and services?

You were responsive, on time, carpets were cleaned and your staff was very professional.

Report a concern   January 10, 2024 — Rated 10 out of 10 by K.I. Zerorez Tri-Cities
What do you like about our products and services?

Great friendly service. Very professional. Stain came out!

Report a concern   January 10, 2024 — Rated 10 out of 10 by S.D. Zerorez Tri-Cities
What do you like about our products and services?

My carpets look great! Nick did a wonderful job. He was very professional and very polite. Highly recommend Zerorez!

Report a concern   January 10, 2024 — Rated 10 out of 10 by J.L. Zerorez Tri-Cities
What do you like about our products and services?

Good work and good people.

Report a concern   January 10, 2024 — Rated 10 out of 10 by K.B. Zerorez Tri-Cities
What do you like about our products and services?

Carpet cleaning

Report a concern   January 9, 2024 — Rated 10 out of 10 by J.C. Zerorez Tri-Cities
What do you like about our products and services?

Very kind, knowledgeable people! Highly recommend! Great service every single time they come out!

Report a concern   January 8, 2024 — Rated 10 out of 10 by Kara . Zerorez Tri-Cities
What do you like about our products and services?

fast and friendly !!!

Report a concern   January 6, 2024 — Rated 10 out of 10 by Scott Taylor Zerorez Tri-Cities
What do you like about our products and services?

Ryan the Technician was very professional, friendly and did a fantastic job! Thank You!

Report a concern   January 5, 2024 — Rated 10 out of 10 by D.M. Zerorez Tri-Cities
What do you like about our products and services?

Very effective, efficient and professional

Report a concern   January 5, 2024 — Rated 10 out of 10 by Lynn Hubbell Zerorez Tri-Cities
What do you like about our products and services?

I appreciate that the guys showed at the time agreed upon. The positive attitude by all employees. I really love that my carpet looks Awesome!

P L Hubbell

Report a concern   January 5, 2024 — Rated 10 out of 10 by Kevin Alley Zerorez Tri-Cities
What do you like about our products and services?

Great service as always

Report a concern   January 5, 2024 — Rated 10 out of 10 by J.L. Zerorez Tri-Cities
What do you like about our products and services?

My technician arrived promptly and explained the process thoroughly. He did a great job! My carpets look and feel amazing. We will definitely use Zerorez again.

Report a concern   January 2, 2024 — Rated 10 out of 10 by L.M. Zerorez Tri-Cities
What do you like about our products and services?

The young man who came and cleaned our carpet was very professional and polite. He did an amazing job.

Report a concern   January 2, 2024 — Rated 10 out of 10 by Jillian Wolosin Zerorez Tri-Cities
What do you like about our products and services?

I greatly appreciate that they use a natural solution in their cleaning rather than chemicals. I also appreciated that Zerorez was great with communication about when the tech would arrive. They were prompt, arriving 15 mins into the 4 hour time frame. The tech was very knowledgeable, showing me an area of heavy traffic that he would spend extra time on. He was efficient in his work, and had completed everything in under an hour.

Report a concern   January 2, 2024 — Rated 10 out of 10 by Lisa Holle Zerorez Tri-Cities
What do you like about our products and services?

I appreciate the hard workers. Not sure who my tech was, but he was wonderful. He apologized profusely for being late, even though it was not his fault. It's always nice when they acknowledge that. He explained everything and was so courteous. Did a fabulous job.

Report a concern   January 2, 2024 — Rated 10 out of 10 by M.B. Zerorez Tri-Cities
What do you like about our products and services?

The cleaning was very thorough and the areas cleaned looked much nicer.

Report a concern   December 31, 2023 — Rated 10 out of 10 by P.C. Zerorez Tri-Cities
What do you like about our products and services?

The quick drying time and friendly service.

Report a concern   December 31, 2023 — Rated 9 out of 10 by K.E. Zerorez Tri-Cities
What do you like about our products and services?

Easy to work with. They did a great job!

Report a concern   December 31, 2023 — Rated 10 out of 10 by E.W. Zerorez Tri-Cities
What do you like about our products and services?

Fast and efficient

Report a concern   December 31, 2023 — Rated 9 out of 10 by P.P. Zerorez Tri-Cities
What do you like about our products and services?

They do a very good job rug looks good 👍 and it was fast.

Report a concern   December 31, 2023 — Rated 10 out of 10 by M.M. Zerorez Tri-Cities
What do you like about our products and services?

Have always had a good experience with the techs and the service.

Report a concern   December 30, 2023 — Rated 10 out of 10 by A.K. Zerorez Tri-Cities
What do you like about our products and services?

Carpet is clean and looks great! The technician was knowledgable and explained how my carpet turned out.

Report a concern   December 30, 2023 — Rated 10 out of 10 by B.G. Zerorez Tri-Cities
What do you like about our products and services?

Good Job


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