Zerorez Tri-Cities
1355 Dakota Ave, STE A
Richland
WA 99352
United States

Average rating: 9.2 out of 10 based on 8087 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 8, 2013 — Rated 10 out of 10 by V.T. Zerorez Tri-Cities
What do you like about our products and services?

VERY POLITE ON TIME WORK PREFORM VERY GOOD PRODUCTS USED VERY GOOD. EXCELLENT JOB WELL DONE.

Report a concern   May 8, 2013 — Rated 10 out of 10 by R.H. Zerorez Tri-Cities
What do you like about our products and services?

The service was GREAT and the guy that came out did an excellent job...... Very Pleased

Report a concern   May 8, 2013 — Rated 10 out of 10 by L.K. Zerorez Tri-Cities
What do you like about our products and services?

Professional equipment for a great job well done!

Report a concern   May 7, 2013 — Rated 10 out of 10 by K.F. Zerorez Tri-Cities
What do you like about our products and services?

They have done a better job for us than any other cleaning company we have used. They were very effiecent with their use of time and got the job done quickly.

Report a concern   May 5, 2013 — Rated 10 out of 10 by C.C. Zerorez Tri-Cities
What do you like about our products and services?

Tyson was awesome! I had a carpet emergency and he came out the same day and fixed the nail polish stain. I was very impressed!

Report a concern   May 3, 2013 — Rated 10 out of 10 by Anita Cummings Zerorez Tri-Cities
What do you like about our products and services?

Reliable and punctual
Careful of house and furnishings while working
Knowledgable
Good results

Report a concern   May 2, 2013 — Rated 10 out of 10 by S.R. Zerorez Tri-Cities
What do you like about our products and services?

The service was fast & friendly. I do have to give Corey a hard time because he stepped in just about every pile of vomit looking for other stains. The stains did come out with no stains popping back through after they dried.

Report a concern   May 1, 2013 — Rated 9 out of 10 by D.V. Zerorez Tri-Cities
What do you like about our products and services?

Updated machinery. Don't use soap

Report a concern   April 29, 2013 — Rated 10 out of 10 by K.H. Zerorez Tri-Cities
What do you like about our products and services?

I like that it dries quickly, took out all the stains and doesn't leave a residue.

Report a concern   April 28, 2013 — Rated 10 out of 10 by John O'leary Zerorez Tri-Cities
What do you like about our products and services?

I'm VERY impressed on our carpet being restored. I have 1 dog & 2 cats in the house. We do vacuum on a weekly basis because of our pets.Tyson showed me the cat hair he pulled up from our carpet.Mind-blowing! We also had lots of stains from our cats darn fur balls. We have 2 teenagers and their friends with their spills on top of that. Yes we are sold on Zerorez. Our carpet has never looked better. Thank you Tyson for the great job, for being very patient in doing your job. Taking time to hit over the tough stains And for answering all our questions. Definatley going to recommend you to friends & family.

Report a concern   April 26, 2013 — Rated 10 out of 10 by M.A. Zerorez Tri-Cities
What do you like about our products and services?

No soap residue

Report a concern   April 24, 2013 — Rated 10 out of 10 by Amanda Bailey Zerorez Tri-Cities
What do you like about our products and services?

I didn't practically get high while he was cleaning. He answered all of my questions and was very knowledgable and friendly. Also he came clean and professional no all scrubby and used caution to protect my walls from getting scratched or dinged from equipment . Convinced me to stop doing my own carpets. Which is a HUGE deal.

Report a concern   April 24, 2013 — Rated 10 out of 10 by J.M. Zerorez Tri-Cities
What do you like about our products and services?

I was able to schedule an appointment right away. Tyson was very friendly, knowledgeable and did a fantastic job.

Report a concern   April 22, 2013 — Rated 10 out of 10 by K.G. Zerorez Tri-Cities
What do you like about our products and services?

Clean, low odor, low residue

Report a concern   April 20, 2013 — Rated 10 out of 10 by R.B. Zerorez Tri-Cities
What do you like about our products and services?

Great service!

Report a concern   April 19, 2013 — Rated 10 out of 10 by Cyle Southwick Zerorez Tri-Cities
What do you like about our products and services?

Professional, courteous, friendly, and the methods and products used were very well explained and effective in application.

Report a concern   April 18, 2013 — Rated 10 out of 10 by Esmeralda Patton Zerorez Tri-Cities
What do you like about our products and services?

I love the service because Tyson took the time to explain the process of Zerorez vs regular carpet shampoo. Very interesting! We moved here 13 years ago & the home was about 6 years old so I've had different carpet cleaners over the years and the end result of the work done by Zerorez was very impressive! I am a definite believer in your method of cleaning and won't go back! Big thank you Tyson & Zerorez...I am telling my family & friends about the awesome product & service...Still in awe of how clean my carpet is and looks almost like when we first moved in...

Report a concern   April 15, 2013 — Rated 10 out of 10 by S.M. Zerorez Tri-Cities
What do you like about our products and services?

Great customer service!

Report a concern   April 14, 2013 — Rated 10 out of 10 by P.S. Zerorez Tri-Cities
What do you like about our products and services?

I was amazed to see the tobacco stain totally removed. Three previous rug cleaners did not do what Zerorez did. I've mentioned your business to many of my friends and neighbors. Thank you for a job well done!

Report a concern   April 13, 2013 — Rated 9 out of 10 by J.H. Zerorez Tri-Cities
What do you like about our products and services?

Competent service and products that work.

Report a concern   April 10, 2013 — Rated 10 out of 10 by Nancy Krebs Zerorez Tri-Cities
What do you like about our products and services?

No carpet residue and the microbial sprays used on both carpets and ducts are my favorites. I had both carpets and ducts done and am very pleased with the results.

Report a concern   April 8, 2013 — Rated 10 out of 10 by J.F. Zerorez Tri-Cities
What do you like about our products and services?

Tyson was very pleasant to work with. and very informative. He made our 7yr old carpet look brand new!

Report a concern   April 8, 2013 — Rated 10 out of 10 by Theresa Griggs Zerorez Tri-Cities
What do you like about our products and services?

Professional and friendly. Quick service. Excellent job!

Report a concern   April 4, 2013 — Rated 10 out of 10 by Diana Anderson Zerorez Tri-Cities
What do you like about our products and services?

Eco friendly, no residue, polite, professional, honest about what can and cannot be done. Fair prices. Wide variety of services available, easy to schedule appointments.

Report a concern   April 3, 2013 — Rated 9 out of 10 by M.M. Zerorez Tri-Cities
What do you like about our products and services?

Products and customer service was great ! Thank you

Report a concern   April 3, 2013 — Rated 10 out of 10 by Nicole Hansen Zerorez Tri-Cities
What do you like about our products and services?

Everything amazing!

Report a concern   April 3, 2013 — Rated 10 out of 10 by Caleb & Lindsey Suttle Zerorez Tri-Cities
What do you like about our products and services?

Technician was very polite, careful and was not pushy about selling other products.

Report a concern   April 1, 2013 — Rated 10 out of 10 by Kristina Miller Zerorez Tri-Cities
What do you like about our products and services?

Carpet looks great! Didn't leave it too wet and didn't take long to dry. Was on time and friendly!

Report a concern   March 31, 2013 — Rated 10 out of 10 by B.M. Zerorez Tri-Cities
What do you like about our products and services?

The fresh scent, the fact that my carpets weren't sticky and dried quickly. Staff was extremely helpful and knowledgeable

Report a concern   March 30, 2013 — Rated 10 out of 10 by Linda Goulet Zerorez Tri-Cities
What do you like about our products and services?

Th very knowledgeable and pleasant technician was able to provide the cleaning services very efficiently with minimal disruption to our household. The rates were reasonable. I plan to use Zerorez in the future and would recommend their service to anyone who needs honest and knowledgeable cleaning service.


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