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based on 8879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very thorough efficient, and on time did a good job
I like that there's no left over residue, or smell. This is my second time that I've used ZeroRez and next time I want my carpet cleaned I'll use them again.
Great job! They kept us up to date on when to expect our technicians and arrived promptly. The technicians were friendly and professional. Service was completed in a timely manner and the results did not disappoint. Shout out to Alex for a job well done!
Good service
Nathan was great!
A very clean carpet. No residue. Quick.
Tech was very friendly, yet professional. He walked thru the areas to be cleaned and explained the cleaning process, and timeline. He was very efficient, and finished in a timely manner. I highly recommend Zerorez, and tech Easton.
Was friendly and did a good job of shampooing. Went over areas that were problems and explained what could be done.
Good customer service and good cleaning of carpet
Our technician, Christian was incredibly kind. He walked around with me & explained what he was going to do. The results were an overwhelming success!
Prior to my appointment, I had several personal issues that necessitated rescheduling! Rose and the young gentleman (sorry for not remembering his name), we're so very kind, patient and helpful! I'm definitely a ZEROREZ FAN!
Amazing work, gets job done and didn’t disappoint, recommending for sure
He cleaned our carpet very quickly and did a great job. The carpet dries quickly also.
I recently had Zerorez clean the carpets in my father’s condo for the first time in 20 years, and I couldn’t be more impressed! Even though the carpets were in relatively good condition, they definitely needed a deep clean after all those years. The technicians were professional, thorough, and took extra care to treat a few stubborn stains. They also did a fantastic job deodorizing, leaving the whole place smelling fresh and clean.
I love that Zerorez uses their no-residue cleaning method—no harsh chemicals, just incredibly clean carpets that feel soft underfoot. It’s amazing how much brighter and refreshed everything looks. If you need carpet cleaning, I highly recommend Zerorez!
We love having clean carpets without residue that attracts more dirt! We appreciate the knowledge and professionalism of your technicians.
You stand by the service you provide.
Everything!
On time. Great job! Friendly employee.
Carpets are not overly wet after cleaning. Also, no problem getting a return visit for spots that didn’t come out. Service cleaners were polite and explained why spots didn’t come out.
Timely, polite, and thorough. They did excellent work.
Very nice staff person. He was patient and explained everything to me. Pleasant experience.
Tech was great let me know along the whole process
Great service and really great technicians. Love my clean carpets
Good customer service from tech carpets looked pretty good
Our 10 year old carpets look amazing! Easton did a great job he was prompt, knowledgeable about the products available and efficient. Thank you!
Effective cleaning without harsh chemicals
fast and professional
very disappointed in the quality of the cleaning. I do believe it was mostly on the tech performing the work. Although he was courteous and communicative, he rushed the job and the results were indicative of the effort. At the conclusion of the cleaning, it appeared that the stains were gone but when the carpet dried, they were all still there. Not impressed. "Experience the Zerorez Difference" ? Think I will go back to renting a Rug Doctor. The results are much better.
The professionalism of the individual who cleaned the carpets and the individual who cleaned the air ducts was impressive. Both were engaged in the process and took pride in their work.
No residue cleaning, The cleaning process is safe for kids, pets, and the environment since it doesn’t rely on harsh detergents or toxic chemicals.

Jacob did a great job on our rugs. Will give a 10 when we consistently get that quality of work.