based on 21774 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The classes on subjects that matter. However lately I've seen a little decline in them. I especially like the classes in Nov, Dec, Jan when the market slows a bit, it's a great way to get your license classes in. I have never understood why seasoned agents don't take more classes. I know they're busy but our industry changes all the time, new enhancements to technology, new technology, law changes...it's the thing we know we can count on.
This past Nov, Dec, Jan, I thought there was going to be an offering of a stand alone Sexural Harrassment Class...but haven't seen one.
I love the instructors. Most are just incredible. The webinars are wonderful as well...I've only had one where the instructor was not good, but that's in 4 years that I've been tuning in. She was probably new at it so I would never complain, I have faith she'll get better.
Any time I've called with a question, the folks on the other line are always super helpful.
Thank you, thank you for all you do!!
Significant support. Reasonable Membership fees, numerous networking opportunities and many class offerings.
Everything! Great organization great leaders great staff great volunteers (of whom I am one)!
Always available and easy to access online services
Has everything I need to be successful. Lots of training and support.
Very helpful and polite.
Education
professional
Need to fight property taxes that are hurting our market.
So many education classes and seminars.
There are so many ways to improve skills
and socialize with other Realtors.
Many online resources too!
Friendly staff and timely assistance!
Great customer service. Always available to help out or solve a problem.
Everything immediatel response and solving problems
Friendly. Thorough. Wide range of topics covered.
OVER ALL SERVICE
Mainstreet is the BEST! Highly professional in offerings and personnel.
Good classes. Organized. I still miss Realist though. :(
MORe is truly invested in the success of new realtors! The staff is friendly and willing to help! I’ve had a pleasant experience each time I’ve visited, called or solicited help in any way!
the courses
She was friendly and very informative.
The person I spoke to Casey, was very efficient and helpful.
Very friendly customer service!
resources
The employees that work there are very friendly and helpful.
Easy to get answers and information
Friendly staff. Beneficial and interesting event that provide value!
After being a member of Mainstreet for my entire Real Estate career that dates back to 1991, two disappointing experiences linger in my mind. I stopped doing Real Estate for a little over a year maybe 2 because of personal setbacks, I was disappointed that when I came back to Mainstreet, I was told I'd have to pay the "New Members" fee again and that I had missed it by a couple of months. I also was disappointed about how the Sentrilock upgrade conversion was handled. I missed out on upgrading my lock because of poor communication where no one would take accountability. My lockbox remains in the possession of one of your staff members who has failed to respond to my attempts to retrieve it. These experiences have been nagging disappointments that I still carry that don't allow me to garner rave reviews for the Association.
Staff is always helpful and friendly.
Actually, I would recommend Mainstreet to anyone. I love my real estate board, mls, etc... The 1 and only complaint I have is that you automatically add in an amount for RPAC. If this is a "Voluntary" contribution then why do you enter a predetermined amount onto our bill? I have called and emailed about this many, many times, to get the invoice changed so it does not have an amount already added in. I have to go thru 3 screens (all the way to the end) to modify the voluntary amount. Ethic's is one of the most important and most emphasized traits that we as realtors are to have. So important, it is a mandatory training and continuing education course we must all take, yet i feel it is unethical for the RPAC fee to be slipped onto our bill, with the hopes that we will not see it and just pay it. PLEASE strongly consider making this change where we can enter our voluntary amount...instead of having to modify what was predetermined for us.