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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
More tips, awards, lower class fees.
Very informative. Great help when needed.
All Realtor fees are too high..
I appreciated the reminder phone call to pay dues. We pay for so much that having to pay a fine would have been really annoying. There is also a lot of training available.
Very informative people who represent various departments. Very helpful when asked questions
Well run
Everything that they have to offers for us Realtors, I believe that without the MainStreet Organization we will be lost.
Everyone is so pleasant and easy to talk to, very helpful.
Professional
Your website is easy to navigate and I love all the helpful resources!
Excellent CE & Customer Service!!
Much to expensive....especially for new agents...
Easy to deal with, makes sure we’re not late on feee payments
You are always there with the right answer.
Always there to help you.
In general, everyone there is more than willing to help or to get me to the right person/area. I seem to always have an 'unusual' problem or scenerio and it is always handled appropriately and many times with a good sense of humor. I can think of only one time recently when someone did not get back to me as promised but I think it was also a day where the Board was just plain busy and we all have those days.
I got one phone call to remind me to pay MOR fee but it is one day passed due date.
That means I have to pay late fee $20.
Due to busy schedule, I did not received any email or phone call before due date.
It will be too later to pay after your phone call reminder.
Why not call us 3 days before due date. That will save us late fee.
User friendly and pulls from a wide area.
Promptly picking up the phone and answering questions.
The services
Great Association with great services.
Easy to use, readily accessible - TOTALLY professional
I have never had an issue with them. I do wish there was a store for supplys on site.
How accessible you are.
Your organization does NOT provide any Continuing Ed for Appraisers! I have asked repeatedly through the years when this will happen...every year it is the same response..."we're working on it". This is for over 15 years!!! Yet, we have to pay the same as Realtors for less. Why would I recommend you to anyone? We have to take Mandatory NAR education but Realtors don't have to take any USPAP classes? Half of Realtors don't even know what USPAP is. When there is an issue with any listings, and it is reported, nothing happens. Realtors are not held accountable. As an example, I CONTINUALLY see that Realtors are listing condos as townhomes. I report it, NO CHANGES ARE MADE. Educating Realtors about types of houses would be great! They don't know the difference between a bi-level, tri-level, split level or split level with a sub. It is a total joke.
Live responses to questions. Getting pertinent info
Perhaps I have not browsed enough on the site, but am always interested in hearing about or feedback for new apps and how other agents like or dislike new products... of course if they are willing to share!
Mainstreet is always there to help! I've haven't had to reach out many times but the few times it was a pleasure.
Good training courses and services
Reduce costs...get rid of sentrilock..boxes are horrible...not make mandatory but elective