Mainstreet REALTORS®
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21300 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 25, 2019 — Rated 4 out of 10 by D.A. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   September 24, 2019 — Rated 1 out of 10 by G.B. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

in my mls dues there are fees that look like they are part of dues but they are donations. they need to word them differently cause new agent think they are part of the dues.

Report a concern   September 24, 2019 — Rated 10 out of 10 by M.C. Mainstreet Organization of Realtors®
What do you like about our association services?

very professional and great customer service

Report a concern   September 24, 2019 — Rated 6 out of 10 by K.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

The Wisconsin mls is way easier to use and their mobile app lets me text listings to my clients

Report a concern   September 24, 2019 — Rated 2 out of 10 by B.P. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

CE courses are not made for part time Realtor's. They are only during the day and none on the weekends. This leads to not being able to enjoy the perks of keeping all of your education with MORe.

Report a concern   September 24, 2019 — Rated 0 out of 10 by J.H. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Fees are too high

Report a concern   September 24, 2019 — Rated 10 out of 10 by S.G. Mainstreet Organization of Realtors®
What do you like about our association services?

All the classes I've taken and the calls I've made with questions, everyone is very friendly and can always answer my questions. Great classes also. Thank you Mainstreet!

Report a concern   September 24, 2019 — Rated 10 out of 10 by R.F. Mainstreet Organization of Realtors®
What do you like about our association services?

The quality training & support that is provided to the realtors!

Report a concern   September 24, 2019 — Rated 10 out of 10 by A.J. Mainstreet Organization of Realtors®
What do you like about our association services?

Help with respect for class information. Everyone was helpful

Report a concern   September 24, 2019 — Rated 1 out of 10 by M.C. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

The optional rpac. Fee that’s tricky on the bill. Not fair. It was hard to remove

Report a concern   September 24, 2019 — Rated 10 out of 10 by Ericka Taylor Mainstreet Organization of Realtors®
What do you like about our association services?

Great customer service. People are awesome

Report a concern   September 24, 2019 — Rated 10 out of 10 by Edna Thompson Mainstreet Organization of Realtors®
What do you like about our association services?

Always helpful and kind.

Report a concern   September 24, 2019 — Rated 8 out of 10 by C.B. Mainstreet Organization of Realtors®
What could we do to improve?

bring back realist

Report a concern   September 24, 2019 — Rated 10 out of 10 by T.W. Mainstreet Organization of Realtors®
What do you like about our association services?

great customer care

Report a concern   September 24, 2019 — Rated 0 out of 10 by R.T. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Fees are too expensive. Service is poor. Offerings are too expensive. Do not come across as a partner. Come across as a big brother and red tape obstacle.

Report a concern   September 24, 2019 — Rated 6 out of 10 by A.L. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

the website is so tricky to use

Report a concern   September 24, 2019 — Rated 10 out of 10 by T.W. Mainstreet Organization of Realtors®
What do you like about our association services?

It is very helpful to be able to go in to the office or call on the phone and be able to get the help you need

Report a concern   September 24, 2019 — Rated 8 out of 10 by M.W. Mainstreet Organization of Realtors®
What could we do to improve?

Insist on agents inputting data correctly. IE.. basement area, age, gross living area.

Report a concern   September 24, 2019 — Rated 3 out of 10 by S.S. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I am having a hard time getting a resolution from my last broker even with the assistance from Rules and Regulations.

Report a concern   September 24, 2019 — Rated 10 out of 10 by D.F. Mainstreet Organization of Realtors®
What do you like about our association services?

The online payment portion was very easy to use.

Report a concern   September 24, 2019 — Rated 10 out of 10 by Louise O'Connor Mainstreet Organization of Realtors®
What do you like about our association services?

Just needed to reset my pass word and it was quick and efficient.

Report a concern   September 24, 2019 — Rated 10 out of 10 by Darrett Brown Mainstreet Organization of Realtors®
What do you like about our association services?

I don't have any complaints, and that's always a sign of good service. The forms are easy to access, and anyone I've ever spoken with has always been extremely helpful.

Report a concern   September 24, 2019 — Rated 10 out of 10 by C.O. Mainstreet Organization of Realtors®
What do you like about our association services?

The people and the process of getting started!

Report a concern   September 24, 2019 — Rated 10 out of 10 by M.W. Mainstreet Organization of Realtors®
What do you like about our association services?

I appreciate the occasion notices thru the week and repeating hot items so we know of changes in different municipalities (and being pro-less-red-tape).

Report a concern   September 24, 2019 — Rated 10 out of 10 by G.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Always prompt and efficient.

Report a concern   September 24, 2019 — Rated 10 out of 10 by Cynthia Hayward Mainstreet Organization of Realtors®
What do you like about our association services?

Prompt, efficient, and concise assistance - perfect.

Report a concern   September 24, 2019 — Rated 10 out of 10 by P.D. Mainstreet Organization of Realtors®
What do you like about our association services?

I just called and spoke to Caci who was very pleasant and helpful. She went over and beyond to give me the information that I was seeking!

Report a concern   September 24, 2019 — Rated 5 out of 10 by L.H. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

REDUCE THE DUES. OVER ABOUT $900.00 PER YEAR FOR ALL OF THE VARIOUS BOARDS. SURE SEEMS REDUNDANT.

Report a concern   September 24, 2019 — Rated 10 out of 10 by Pat Galivan Mainstreet Organization of Realtors®
What do you like about our association services?

Help desk is FANTASTIC! They are quick to answer, and will do whatever it takes to resolve your problem

Report a concern   September 24, 2019 — Rated 0 out of 10 by V.A. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I had mad an honest mistake in regards to a pic that I uploaded for a rental listing. I called and I explained and it was a first time offense and there was no consideration to not charge me the fee. Should the mred not be a little considerate.


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