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based on 19985 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
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I have been a member for over 15 years and I have watched the organization really grow in customer service. Whenever I call, I feel heard and helped. Thank you!
Whenever I have called with a questions, customer service has been prompt and helpful.
If I have e mailed, a response and help has been provided and taken care of any problem.
Online registration for continuing education has been easy.
Whenever I have a question or concern it is immediately addressed in a very professional manner. We are always kept informed about important matters. Our association makes it easier to be a realtor!
Everyone is very friendly and always helpful.
I feel that any time I need anything everyone is helpful. I like that they offer classes at satellite offices and for the most part the instructors are good.
There's very little I don't like. We have a huge offering of education opportunities for every agent whether new or experienced. We have stellar committees with lots of involvement. And the best staff around!
Staff is always helpful, polite & professional. Great education programs and the services they provide are wonderful!
Offering of services and education.
very hands on
Prompt response to any issues
Many resources, very responsive to any inquiries
The array of educational classes available throughout the year.
I am SO pleased, there is NO other Board I would want as my main board. In my position now I have secondarys at 4 other boards and always find the help I need when call your office. Thank you for helping me do my job better!
Service is awesome.
I always know that someone will be available who knows the answer to my questions. I do however miss "Chat"
One spot for the questions and CE classes and updates
Al the info and classes they offer...
Make connectmls more user (agent) friendly. Why do I get signed out on my phone every time I go to look up a property for my clients? They are on Zillow and redfin and get the information faster than their agent can because I’m busy signing in 50,000 times. Why all the security? All of our listings are public now nothing is sacred anymore so why the need for all the security?
Convenient locations
Various training options
I don't like unions and I don't like being forced to join in order to do business.
It doesn't seem like I get any return on my investment beyond access to the MLS.
Very professional and responsive.
Most of the personnel have been very helpful, specifically, regarding training.
You provide plenty opportunities to grow professionally! It is especially important for new agents. Excellent organization, would recommend to any realtor!
Always a good service
Education offered. Kind and professional staff.
All of my experiences with Mainstreet have been wonderful. Everyone is extremely helpful and inviting.
The staff is knowledgeable and friendly. Is up-to-date with the latest real estate news, and offers a variety of good programs and classes.
Always very quick with responses to inquiries, tho need very few times as we are kept well informed. Very friendly staff!