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based on 21300 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Different Networking opportunities and events. Great training.
Can not update my automatic payments. I need to fill out some form and send via fax. This is so 20 years ago, we got ride of our fax at the office, so i need to run to a fex ed to fax this in. Just because i got a new card in the mail and now im hit with a 25 dollar late charge.
I like the ease of caring for my account and access to the necessary forms.
Better transparency of account data.
Great Customer Service EVERY time I need help
The continuing education classes. Especially love attending Lynn Madison’s classes. Very informative.
Love the MORE team. They always go above and beyond to respond to my real estate questions. Thank you!
You get the answers you are looking for everytime you call.
Always available to answer any questions
The continuing education classes are always informative and your customer service is top notch.
Very helpful whenever I call to have questions answered. Classes and training are well organized and helpful.
Not sure but you feel so far out there... maybe have more things in the South area
You charge too much and we get very little for it.
Knowledgeable staff and easy to communicate with.
Every staff member is so knowledgeable & the system programs are up to date & so easy to follow
Better classes and more of them
Our Association is the best!
The team is very professional, knowledgeable, courteous and a great resource for all things real estate!
Education, CE, Professional Standards, Forms, Resources & Tools, Broker Updates, License Law & Ethics....truly one stop shop for everything you need.
Thank you to the entire team for all that you do!
The amount of education and social events that are so well planned and executed!
N/A
Always available and helpful
Just very costly.
Please direct any future mail to
"Email address removed"
Thanks!
You are efficient.
Always able to answer my questions
Maybe another day...today I have multiple meetings.
super people
I don’t like that I was not given the option to remove the $20 donation when making my Advantage Fee payment online today.
As a newer agent and taking an online self study course, I asked after taking my tests if all items were complete to renew. At that time I was given a slip of paper with renewal instructions and told everything was complete based on the self study I took online. Months go by and I get a notice from IDFPR stating I did not complete everything. I turned to MORe for guidance on what went wrong, and in return told they are not responsible for my licensing mistakes and I should be more observant. I still to this day am trying to figure out how 3 credit hours were missed when the course said it would complete all credit hours. I was looking for guidance the day I came in to take these tests to be sure and explained I was going through the death of my father and just needed someone to double check to be sure. I was put in the wrong direction. I then again reached out to MORe and spoke with Courtney in education who dismissed me as well and told me I was in the wrong without trying to help me sort it out. I was told it was not her job. I have not switched organizations yet, but I do feel MORe may just have to many members and we are all just a number. I would not recommend MORe for someone who is seeking guidance as a newer agent on the education side.
Great reference for any problem or question that needs resolution as well as a terrific suite of tools to provide superior service to my clients.
Why is my board working against me?
Why did we not fight the age being lowered to 18 for new agents?
Why am I giving dues money to places that make my work harder?
We are already an industry rife with discrimination/racism, unprofessionalism, and just regular stupidity. We have 40 year veterans that cannot spell 'house' or 'stairs' right in their own listings...how is that going to get BETTER when we bring in kids straight from high school?
At a time when our industry is under attack from outside forces, NOW is the time to open us up to FURTHER issues with those who lack ANY constructive life experience? Our renewals and starting standards are already a joke...now we are going to make them...HARDER just in time for younger agents? I REALLY don't see THAT happening.
I'm sure that the board has concocted some paper excuse (just like NAR has a 'code of ethics' that slaps too many on the hand and lets broker-owners do essentially anything) for WHY we are doing this, but it is obvious to everyone I have spoken to about this...more members equals more dues, period.
I don't even know why these surveys are sent out...no important changes are ever going to happen...at least not in the right direction. Small issues may get addressed, but nothing that damages us long term, nothing 'big' seems to be heard.
On every level, NAR, IR, Mainstreet, MRED/ConnectMLS...at most you get a polite 'We are looking into it.' or 'We know that is an issue.'
I don't even know why I write these...everybody else tells me it is a waste of time, because complaints are put into the digital circular file. So they don't bother. (So to that end, let me tell you, I know dozens of agents that agree, in some cases MOE vehemently, but have given up.
Some are just leaving the business altogether, in disgust. I'm getting there. Also, many are afraid to say anything because they know it will get back to their management and ownership. I understand THAT very well too.)
We all KNOW that the only voices that count are the top 5% (just like in the rest of society)...that 'regular agents' just trying to earn a living mean nothing...we talk to each other, you know? None of us are people, we are numbers that give dues money.
So maybe stop sending surveys when you don't actually want the opinions of the bottom 95%, since we all know it is just for show.

Lower your prices and make it easier to communicate with you.