- Phone: 630.324.8400
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based on 21220 ratings.
What our members think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Easy access to information. Helpful staff. Great programs.
No option for payment plans for new agents and shutting down my full ability to work due to a missed class that you only offer once a month….
I love that you value your affiliates and connect us with the members!
They are always there to answer any questions.
everything
Staff
How to upload pictures to your listings, If it can't be done MRED should upload for the agent
The delete option is confusing, can it show individual bullets on each item instead of deleting all?
Everything was answered quickly and correctly.
everyone is helpful and friendly.
We are out in Sandwich so we do not use many of the services or in house classes, but they are very good about support if you have questions or issues
The website is user friendly, when calling CS they are very knowledgeable and understanding always willing to help with my needs.
Thank you
I absolutely love this association but I am disheartened that the cost is getting higher and higher every year. It seems like 2 years ago the cost was just over $600. Otherwise, this Association is the BEST
I've been a member with Mainstreet since before it was main street. I'm not disappointed with mainstreet at all but it just does not stand out from my other association (CAR, Heartland, EBOR, TRAR, FoxValley). A merger to 1 association with one MLS would I think be a great thing.
I don't see the value as of yet.
I love the staff, their experience and their willingness to help with anything :)
They are always helpful when you have questions about anything related to your real estate business.
There always polite and have all the answers
the help when needed.
Friendly, helpful customer service. Great catalog of classes
In person service is hard to find these days, thanks for picking up the phone with a person.
I needed the income tax info related to the dues and Teresa took care of it immediately.
Perhaps in the future, when you send out the Annual Dues notices you should include a separate memo with the income tax info, so its all together the next time we look at it in April next year.
Mainstreet has great staff and great classes and committees.
too expensive and fees continue to rise
I always appreciate your help desk and quick response to any questions
Solved my issue immediately.
Plenty of useful services that assist us with running my business.
Good people!
Good training!
Good events!
My problem was resolved quickly. Very knowlegable and friendly. Thank you
You offer classes and resources that enable your members to advance in their professional development, your staff is knowledgeable and helpful. I always recommend Mainstreet !
Protect us from Zillow! Also, the "payment plan" for the dues due on Dec 7th was a joke. I tried to pay that this summer, but the invoice wasn't available. Making installment payments over one month when it's still due in December, of all months, was one of the dumbest things that I've ever seen. Really, how did that help any of us? It didn't. What a waste of time coming up with that one. It actually infuriates me that you spent your time doing that. Want to actually help us? Come up with that plan over several months, let us pay dues earlier in the year when we're busy, not this crap. Thanks for nothing!!!