3641 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Courtesy of the workers
you do what you say and say what your doing
That you come in-between treatments at no charge if necessary.
The service is super and the people that come to do the service are so professional and respectful. Do the job quick and neat. Thank you so much!:)
FAST, ON TIME, every time
Your technician is pleasant and efficient. The office staff was great to schedule a new appointment
Good communication, excellent work.
Always friendly and wanting to know if there is anything extra that needs to be handled during the visit! Joey is AWESOME!
Technicians are very professional and work hard to make sure you're satisfied with the service.
Get rid of the ants at my house
On time and effective
Brandon Gutierrez was great and very thorough!
Prompt and courteous.
Good customer service
Our technician, Tyrone is so efficient and reliable.
Come earlier in the day to our offices so that you can spray in more open offices. Offices are open during working hours and locked when they leave. We need to schedule your visits at 1pm.
Bobby is great to work with--very knowledgeable and friendly and prompt to respond. Joey, our tech, was very communicative and thorough. I like the fact that we'll be working with the same people--I already trust these folks completely.
We don't have problems with bugs inside the house.
Great service
It only took 1 hour to do my whole house & yard!
Remind customers of the products used, specifically when they are applied in the home. Recommendations if they see anything outside or inside when spraying to improve pest control. Text reminders.
Friendly, helpful people. Arrive when they say they will.
It works. The service is excellent, for example the service provider was on time, answered all my questions, was very knowledgeable about the products he used. Also there was great care and respect for our property. I was very please.
Don't get a distant call center when call for service. Can do single service without hard sell to get contract.
Own time is one of the main things and being nice
Exceded our prior use of Orkin
Your team is very friendly and professional. Always ready to ready to answer questions and on time.
Timely, efficient,
Call staff do not have correct information and I have had to make seveeral adjustments to the shceduling iformation the call staff have on file
taking care of a problem