based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Better follow up. Quicker ability to respond to issues that are reported that have to be scheduled. 2-3 day turn around is too long for an infestation issue.
On time, friendly associate, knowledgeable associate, and an associate who listened
The tech was friendly and explained in detail about the service.
The technician, Eric Alvarado, is always professional and friendly. We are very pleased with his service.
Prompt, friendly, affordable and reliable
Brandon is friendly and keeps the bugs out of my house!
They are effective in controlling bugs that are so prevalent in the country
FRINDLY AND WILLING TO HELP WITH ANY PROBLEMS I MAY HAVE. THANKS PS WAS GOOD TO SEE MY OLD SERVICE MAN BACK ON THE JOB FROM HEART SUGERY. SHELBY
convenience.
Dependable
Courteous and complete service. Technician is great.
Darrell was very professional and thorough making sure that the bugs around the perimeter of the house were swept away. Thanks!
The technician was very helpful. Treatments seem effective.
Made an appointment and didn't show up. No call,either.
Wife waited all morning for tech to show.
The Techs
Trustworthy and polite techs
Consistent
They are very friendly
Professional, well-mannered, and diligent service.
Organized and efficient
Professional, courteous, come when promised and you do the job perfectly.
Promptness, service.
It works.
Techs are polite. Visits are well planned
Tyrone is always on time, and does a very thorough job each time he is at out house. Thanks for the great service.
Scheduling problems and Doesn't follows customers request correctly. Sometime doesn't show up when scheduled for service when we have everything ready in the kitchen ready for pest service. Also, want us to pay for the service and only half of the service was done. The job was incomplete. I'm not satisfied and will take my business else where. I will cancel my service. This happened too many time already.
Has there been a change in your services? Our new tech says you no longer treat inside? We've used you guys for 15+ years and our old tech always sprayed outside and inside.
I had more pests after starting your service that I ever did before.
I don't get a bill. I get statements over e-mail telling me my payments are past due. I don't operate this way. You're last statement said that I haven't paid, and therefore you're not providing service.
I've been out of state for 5 months and from what I see, our entire service relationship has disappeared. Ever since Julie stopped being our service tech, I see no reason to keep your services. It's really bad, folks.
p rompt
cuteous