based on 3641 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your company does the job just like you say your going to do it . The technicians are on time and courteous. Thanks for a great job . Gregg Russell
Punctual, fair and my service guy is very professional and friendly
Was there when said he would be. Seemed very knowledgeable about the products & procedure. Worked in a timely manner
Prompt service and really like the professionalism and efficiency of our technician - Brandon
Reliable, easy
Fast, friendly and on time service for inspection or treating of our commercial facilities
Not seeing a lot of outcome to our reported gnat problem in café areas.
Additionally tech always signs visitation report as client unavailable. Should try to make more client connection, we are a BIG facility compared to most accounts am sure.
I like Karl Haywood. After lots of folks came out to try to get our mosquito mister working properly, Karl finally got it done and stuck with me until he was sure that everything was working properly. I really appreciate his work ethic and care for his customers.
Quick and positive response to problems. When we have a re-infestation Bug Master comes and takes care of it. No questions asked.
They are great and have great customer service.
Daniel ... our service rep is terrific ... also appointmentS are always on time!
Nothing I don't like
If I have a problem between treatments, I get service quickly.
THE PUNCTUAL ARRIVAL OF THE TECHNICIAN AND HIS COURTEOUSNESS.
You could be more consistent about coming out each month or three months without me having to call to set it up
Excellent service from Manny in treating my property.
Very thorough in getting the job done and pleasant people to deal with. On the phone and in person.
Pleasant service technician who leaves the premises the way that he finds them. Your willingness to come back if issues arise between quarterly visits. A trust that you are properly treating the premises. Reasonable cost.
Personally answer the phone on call in's, and give schedules for these request, your technicians are very considerate to remedy the problems and are courteous.
Very attentive and available with questions and service. Thanks
I TRust that it is always a good job, and come when you say you will. Thank You,
Technicians are friendly and responsive to questions posed by customers.
My family got bitten by fire ants last night (in the dark) by standing too close to a mound that was treated just a week ago..... I know fire ants are hard.
And I lost several fish due to a treatment being put in my koi pond. The technician said he didn't do it... but I know that is the only way it could have gotten in there. His word against mine.... I don't want him to loose his job due to my dead fish, but dead is dead.
Your technician arrived when he said he would, explained what he was doing. I was overall happy with the service i recieved.
On time, courteous, professional. Dead bugs are good bugs. Bring an instrument to scrape down mud wasp nests.
Seems to work and always on time
Quick response time. Professional helpful service techs.
Promptness, courtesy, good job.
When outside-only treatment is required, you should reduce your fee!